Management

Management

Find out more about our management team's knowledge, skills and experience

Brendan Kirby - Director

Brendan is responsible for Mysoft's daily operations which develop, implement and support our enterprise software solutions.

He brings to his role more than twenty five years of experience in the software industry, including many years working alongside fellow Mysoft director Chris Schafer in senior management positions within several ERP vendors. Brendan's broad technical background in software development facilitates a clear understanding of the technical challenges faced by Mysoft and the ability to lead by example.

Brendan obtained an MSc in Computer Science and then joined a small London-based ERP systems house in 1988. Over the next sixteen years Brendan helped the business grow from 10 to 450 people.

Brendan formed Mysoft with Chris Schafer in 2005.
 

Chris Schafer - Director

Chris takes overall responsibility for all Sales and Marketing activity within Mysoft, driving both new business sales and the on-going development of Mysoft’s constantly expanding customer base.

He brings over twenty five years of experience in the IT sector working for both large corporations like Hewlett Packard to privately owned software development houses. A highly successful ten-year track record of selling ERP solutions led to four years as the Sales Director of a public IT services business.

In 2005 he formed Mysoft with Brendan Kirby.
 

Brian Martin - Technical Services Director

As Technical Services Director, Brian is responsible for managing all aspects of programming/analysis functions.

Brian spent fourteen years working at Wilton Royal Carpets developing in-house software systems for major projects such as Production Planning, Bar-coding and Complaints/Returns Management. This extensive industry experience allowed him to learn first-hand how vital a contribution a good IT development team can make to any organisation.

In 1995 Brian joined an independent software house as a Senior Analyst/Programmer. He used his industry experience to help this company further develop their own ERP product portfolio and deliver many advanced bespoke developments.

Brian's background brings a wealth of 'real-world' industry experience combined with a high level of technical ability.
 

Tom Mann - Consultancy Manager

As Consultancy Manager for Mysoft, Tom is responsible for building and managing the Mysoft Sage X3 consultancy team.

Tom has over 10 years of experience working with ERP software, having joined the support department of a small ERP vendor in 2000 that specialised in manufacturing software.

In 2004 Tom moved on to work in the support department for a major ERP vendor. During his time there, as well as working in 2nd line support, Tom project managed various customer projects and also worked as the support partner on Sage X3 implementations. In 2007 Tom became the 2nd line support Team Lead and managed a team that supported over 100 customers.

With his many years of experience working with ERP software Tom has gained valuable experience in a variety of major vertical markets and has a broad range of industry knowledge.

Tom joined Mysoft in March 2009 to take on the role of Sage X3 Consultant. In 2011 Tom became Mysoft's Consultancy Manager.
 

Natalie Pilgrim - Head of Project Management

As Head of Project Management for Mysoft, Natalie is responsible for managing the delivery of all Project Management services.

Natalie graduated from Leicester University in 1999, joining a major manufacturer & distributor to the automotive industry. Within 6 months she was fully responsible for all elements of the company's ERP system.

In 2002 Natalie moved on to work in the support department of a major ERP vendor. Natalie rapidly progressed to become the Manager of 1st line support and a Technical Account Manager for several key accounts.

Natalie joined Mysoft in September 2006 and has subsequently become a PRINCE2 accredited Project Manager. Natalie has directly project managed many of Mysoft's Sage X3 implementations to date and now heads-up Project Management services.
 

Martin Arnold – Software Development Manager

Martin is responsible for the management and development of Mysoft's in-house authored software components/solutions designed to enhance Sage X3.

Martin has more than 20 years of experience working in the design, development, implementation and support of ERP systems. He has worked with customers in a number of sectors including distribution, retail, service and manufacturing.

Since 2002 Martin has been working with Sage X3 on a variety of projects and implementations.

With his broad range of experience and his specific Sage X3 knowledge, Martin adds further depth to the Mysoft team backed up by 23 years of solid industry knowledge.
 

Steve Higgins - Support Manager 

Steve heads up the Mysoft Support Department, ensuring high standards of software support are upheld for all Mysoft customers and throughout the whole Support team.

Steve has more than 7 years of experience working in a variety of industries including wholesale and distribution, import and export and retail. From this he has gained a broad and in depth knowledge of business processes. 

In 2013, Steve joined the Mysoft Sage X3 Support Team. After just one year, he was promoted to Support Manager. Steve continues to uphold Mysoft's excellent levels of customer service, ensuring that the customer is always put first throughout project implementations and when the customer is handed over to Support.

With his wealth of experience with distribution and retail sales, Steve brings real industry knowledge to the Mysoft team.

Find out more:

The Management Team

In the order they are mentioned:
Brendan Kirby, Director Chris Schafer, Director Brian Martin, Technical Services Director Tom Mann, Consultancy Manager Natalie Pilgrim, Head of Project Management Martin Arnold, Software Development Manager Steve Higgins, Support Manager
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