Privacy Policy

Privacy Policy

This Data Protection and Privacy Policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.

Data Protection and Privacy Policy

  • 1. This Data Protection and Privacy Policy sets out the basis on which the personal data collected from you, or that you provide to us will be processed by us.
  • 2. The personal data which we collect from you are (a) your name; (b) the name of the organisation you work for; your email address; and (c) your telephone number ("Your Personal Data").
  • 3. If you have provided us with the personal data of another person ("Third Party Personal Data") you confirm that they consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above or elsewhere) for which their personal data will be processed.
  • 4. Your Personal Data shall be kept confidential on our secure database. We will use Your Personal Data that you provide to us:
    • (a) to respond to your enquiries;
    • (b) to enable us to provide the services and products relevant to you;
    • (c) to enable us to provide various technical support to you or your clients (where applicable) in the use our services within your organisation;
    • (d) to ensure that the content of our website and the products and services that we offer are tailored to your needs and interests; and
    • (e) for administration and marketing purposes.
  • In the event you do not wish for us to use Your Personal Data for marketing purposes, please tick the opt-out box or email us at info@mysoftltd.co.uk.
  • 5. We will use Third Party Data only for the purposes of marketing and responding to any queries or complaints from the relevant third party.
  • 6. We only hold such personal data as you have provided to us and we update this personal data within thirty (30) working days of any new or updated personal data being provided to us by you, to ensure that the personal data we hold about you is as accurate as possible.
  • 7. In the event that you submit any of Your Personal Data or any Third Party Data to us (either in the process of making an enquiry about our services or placing an order through our website or by telephone, or otherwise) we will keep Your Personal Data and any Third Party Data on our records for a period of no more than five (5) years after you have closed your account with us to enable us to respond to any queries or complaints that you or the relevant third party may have. After this time we will delete the Third Party Data from our records (apart from any data that we are required to keep for legal reasons). We may continue to hold Your Personal Data if we are required to do so for legal reasons or for the purpose of providing you with information relating to our new or existing products or services. Please email us at info@mysoftltd.co.uk if you would prefer us not to hold Your Personal Data for this purpose.
  • 8. We link to a variety of other sites and we display advertisements from third parties on our website. We are not responsible for the privacy policies of these websites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites or advertisers nor are we authorised to make representations on their behalf.
  • 9. You are entitled to ask for a copy of Your Personal Data (for which we may charge a small fee) and to have any inaccuracies in Your Personal Data corrected.
  • 10. For quality control and training purposes, we may monitor or record your communications with us.
  • 11. Our web site does not use cookies to store Your Personal Data or data about your computer in any way.
  • 12. Please note that when you visit our website, we may also log your IP address, a unique identifier for your computer or other access device. We will keep these records for up to two (2) years.
  • 13. If your personal details change, please email us at . If you have any queries about how we use personal data, please contact us by writing to Mysoft Limited at 10 - 14 Accommodation Road, Golders Green, London NW11 8ED or by email on info@mysoftltd.co.uk.

 

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