Customer Success Story

Radius success story.

As a complete fleet and business services organisation, Radius works to assist businesses in navigating to a sustainable future. They offer a variety of solutions, from telematics and fuel cards to telecoms and insurance, all aimed at giving clients the most recent in mobility and connectivity products and services. Radius CEO, Bill Holmes, has expanded the company over the course of its 30+ years from a modest start-up to one with a global revenue of over £3 billion. Having decided that the company had outgrown their existing Sage solution, now as a multi-national business with high transaction volumes and velocity, Radius looked for a solution that would offer it a greater range of functionality when it comes to running a multi-entity operation.

Sage Platinum Club Winner

20+ Years Experience

UK&I + North America

First UK Sage X3 Partner

Product

Sage X3

Location

Global

Industry

Manufacturing & Distribution

Employees

3,000+

The Challenge

Business challenges.

Having decided that the company had outgrown their existing Sage solution, now as a multi-national business with high transaction volumes and velocity, Radius looked for a solution that would offer it a greater range of functionality when it comes to running a multi-entity operation.

Radius outgrew the system capabilities of Sage 200 and required a solution with maximum flexibility that would support future expansion.

The team at Radius collaborated with Mysoft during the selection process to address the project needs and some technical issues relating to cloud, performance, and system access.

It became evident that three key business challenges would need to be resolved by the new solution; notably, the requirements for importing and integrating a very large volume of transactional data in a short time window, operating in a multi-company environment in a single system, and a strong desire for internal systems ownership.

at a gLANCE

A flexible Sage X3 solution to support Radius’ global, multi-entity operation and future expansion.

What They Needed

Key requirements.

Radius needed a solution that could support high transaction volumes, multiple companies and future expansion:

Some of the critical business factors were addressed by core Sage X3 requirements, including multi-language; however, it was unclear how Sage X3 would handle the data volumes required for the integration. As a result, Radius and Mysoft agreed on a limited-scope proof of concept to undertake as a “phase zero” project. Radius felt this was the right approach, and appreciated it being “on the table”.

The Solution

Benefits of Sage X3 for GCT.

Greater functionality

Sage X3 offered Radius a greater range of functionality for running a multi-entity operation.

Proof of concept confidence

The proof of concept was effective in showing the functionality of Sage X3, the technical proficiency of Mysoft, and the positive working relationship between Radius and Mysoft.

Optimised integration

The full project rollout included an optimised integration to other line-of-business systems.

Internal enablement

The project included a good deal of enablement to allow the Radius team to take on many aspects of the implementation, such as rolling out multiple international companies and configuring the tax rules.

Our team worked closely with Mysoft to understand what exactly we wanted and amended our process ever so slightly to use the system in the way we wanted. They took the time to understand our requirements. They have extensive knowledge of what the system can do and found a way to customise and make it our own so that we can do what we want to do.

Jonathan Metcalfe | Director of Finance

The Outcome

A multi-phase Sage X3 rollout delivered on time and budget.

Radius and Mysoft continue to work in partnership, extending the use of Sage X3 within Radius to allow the business systems to align closely to the business strategy, whilst continuing to deliver a comprehensive system to an organically growing business.

The Partnership

Why Mysoft?

GCT selected Mysoft as its implementation partner for Sage X3. As the longest-standing Sage X3 partner in the UK market, Mysoft brought extensive product knowledge, development capability and a solutions-led approach. During selection, the GCT team visited Mysoft and experienced a strong, well-structured sales process, and also visited an existing Mysoft customer with a successful implementation — giving them first-hand insight into how the solution works in practice.

Relationships were built across multiple levels of both organisations, helping establish trust and alignment early. GCT highlighted the global commitment shown during implementation, with Mysoft team members travelling internationally to support different sites. Combined with ongoing post-implementation support and Mysoft’s “Partner for Life” philosophy, the partnership supports both the initial project and GCT’s long-term ERP success.

The successful collaboration between Radius and Mysoft is the result of a shared collaborative nature, responsiveness, and willingness to explore. This has shaped the project approach, which naturally lent itself to a structured multi-phase delivery. The project adopted the traditional Mysoft delivery approach of a Waterfall-Agile hybrid, allowing for the project to be delivered on time and budget.