Sage Platinum Club Winner
20+ Years Experience
UK + North America
First UK Sage X3 Partner
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Having used Sage X3 since 2014, TIMCO recognised the importance of staying current with the latest functionality and decided to upgrade its system to Sage X3 V12. The upgrade was partly driven by the need to access new features, such as Making Tax Digital.
The upgrade also allowed TIMCO to move to the cloud, supporting better scalability and performance as the business was beginning to face constraints with its on-premise servers.
TIMCO is focused on delivering award-winning customer service, and the upgrade would also allow the business to follow a more regular Sage X3 upgrade path, taking advantage of new technology to support the next phase of growth.
TIMCO, also known as T I Midwood & Co Limited, is one of the UK’s largest and fastest-growing wholesalers to the construction and industrial sectors.
TIMCO’s upgrade requirements focused on staying current, improving performance and supporting future growth:
The upgrade was partly driven by the need to access new features, such as Making Tax Digital. Moving to the cloud also enabled better scalability and performance, as TIMCO was beginning to face constraints with its on-premise servers in the previous version.
By upgrading to Sage X3 V12, TIMCO could continue taking advantage of new technology to support the next phase of the company’s ongoing growth.
The upgraded platform delivered faster system performance, helping users work more efficiently across the business.
Moving to the cloud enabled better scalability and performance, addressing constraints with TIMCO’s previous on-premise servers.
Upgrading to Sage X3 V12 gave TIMCO access to the latest functionality, including Making Tax Digital.
TIMCO and Mysoft were able to clean and validate legacy custom code, taking ownership of it and gaining a deeper understanding of the system.
It all went really well and the end result was good. We’re really happy with the platform that we’re on. It’s so much faster than it used to be. I don’t hear anybody complaining that the system is slow.
I have a high level of confidence that when we come across a problem, the Mysoft team know what we do and what we have. We’re very pleased with how it all came out. We’re pleased with the support, pleased with the attention we got from all the areas.
John deWeerd | Operations Director
TIMCO’s experience with Mysoft highlights the value of working with a specialist Sage X3 partner with the technical, consulting, project management and development resources required to manage an upgrade effectively.
For organisations considering a Sage X3 upgrade, TIMCO’s experience also shows the importance of preparation, planning and testing. The project demonstrates how the right partner can help a business stay current, unlock the full potential of an upgraded system and build confidence in its technology foundation.
Of course, we would recommend Mysoft. X3 is what you do. Between technical and consulting, project management and development, Mysoft have all of the skill sets and resources. You’d be in very good hands if Mysoft were managing your upgrade
John deWeerd | Operations Director
Successful businesses that outgrow their software don’t slow down; they switch. Find out if Sage X3 is the right move.
