ISV Partners

Praxedo

Field service management for Sage X3 customers. Praxedo helps businesses schedule work, manage mobile teams and capture job information more efficiently, improving visibility, control and service delivery across field operations from planning through to completion.

Compatible: X3

Category: Shipping & Logistics

Integration: Native Connector

Stage: 2+

Sage Platinum Club Winner

20+ Years Experience

UK&I + North America

First UK Sage X3 Partner

Mysoft legislation projects

From a single UK rollout to a global blueprint.

Who is it for?

Mid-market manufacturers, distributors and service businesses running Sage X3 with engineers, installers or technicians out in the field.

What will you gain?

Tighter scheduling, more jobs per engineer, and field data that lands in Sage X3 the moment the work is done.

Where does it fit?

Between your field teams and Sage X3, a native connector, not a fragile bridge. One source of truth, end to end.

How it works with Sage X3

From job created to invoice raised .
One connected flow.

Praxedo’s native Sage X3 connector keeps both systems in lockstep. Jobs, customers, stock and invoicing move automatically — so nobody re-enters anything, and nothing falls between the two.

Native Sage X3 connector

Live since 2016 and purpose-built — a direct, supported link between Praxedo and Sage X3, not brittle middleware.

Schedule & route optimisation

Plan the day in minutes. Praxedo optimises schedules and routes so engineers spend more time on the tools and less on the road.

Real-time field mobile app

Technicians see the job, capture the work, photos and signatures, and report from anywhere — online or off.

No dual data entry

Jobs, customers and stock sync both ways. Create the record once and it is right everywhere — in the field and in Sage X3.

Straight-through to invoice

Completed interventions flow into Sage X3 ready to bill — faster cash, fewer disputes, no manual re-keying.

Clean data for the AI era

Structured, real-time field data is the foundation we build automation, forecasting and agentic finance on next.

Proven at scale

65,000

users in the field every day

1,500+

companies, large and small

19+

years in field service

6

countries live, across Europe & North America

What changes for finance & ops

Field productivity the finance team can feel.

Faster cash

Completed jobs become Sage X3 invoices the same day, not next week. The billing lag closes.

One source of truth

Field and finance work from the same data. Reconciliation and re-keying simply disappear.

Capacity to scale

Take on more interventions without adding back-office headcount. Growth capacity, not cost-cutting.

Who it's for

Built for field-heavy Sage X3 businesses.

If you dispatch people to sites — to install, fix, inspect or maintain — Praxedo and Sage X3 belong together.

Manufacturing

Installation, commissioning and planned maintenance.

Distribution & Wholesale

Deliveries, returns and on-site service calls.

HVAC & Refrigeration

Multi-site planned and reactive works at volume.

Facilities Management

Jobs, customers and stock sync both ways. Create the record once and it is right everywhere — in the field and in Sage X3.

Industrial Equipment

Field repairs, spare parts and warranty work.

Utilities & Energy

Dispersed crews and regulated inspection rounds.

Frequently Asked Questions

Your Questions.
Mysoft's Expertise.

Does Praxedo integrate natively with Sage X3?

Yes. Praxedo has a native, two-way connector for Sage X3, live since 2016. Jobs, customers, stock and invoicing stay in sync automatically — there is no separate integration layer to maintain.

What does the Sage X3 connector keep in sync?

Job creation, customer and site records, stock and parts, and completed-work data that flows back to Sage X3 ready for invoicing. The whole sales-to-service-to-billing loop runs without manual re-entry.

How widely is Praxedo used?

More than 1,500 companies and 65,000 users run their field operations on Praxedo every day, across six countries in Europe and North America.

Is Praxedo recognised in the industry?

It has appeared in Gartner’s Magic Quadrant for Field Service Management every year since 2016 — a strong signal of maturity and staying power for a system you’ll run your operations on.

Why implement Praxedo through Mysoft?

Most partners connect the software and stop there. As the UK’s first Sage X3 partner, we design the operating model around it — the data, the governance and the AI foundations that make field service a platform for growth, not just another tool.

How long does it take to go live?

It depends on the shape of your operation and how much you want to automate from day one. We scope it with you and deliver the connector as a planned step on your Sage X3 roadmap — book a consultation and we’ll map the route.

Next step

Get the Praxedo + Sage X3 architecture right from the start.

We act as the single integration owner across the ecosystem. Co-ordinating Praxedo, Sage X3, and first-line support so you manage one relationship, not three.