Customer Success Story

ACO Group success story.

ACO is a global leader in water technology, specialising in rainwater and wastewater management. Their mission, “ACO. we care for water.”, reflects a commitment to protecting this vital resource through the ACO WaterCycle, which focuses on the collection, treatment, and reuse of water. Founded in Schleswig-Holstein, Germany, in 1946, ACO is a family-owned company operating in over 50 countries, combining local expertise with global responsibility for people and the environment.

Sage Platinum Club Winner

20+ Years Experience

UK&I + North America

First UK Sage X3 Partner

Product

Sage X3

Location

Global

Industry

Architecture and Planning

Employees

~500

The Challenge

Business challenges.

ACO were using Version 5 of Sage X3 but felt that with major business change projects in the pipeline, they needed to be using more up-to-date, web-based technology achieved through Version 7.

This was a technically challenging project to undertake. It needed to cause minimal disruption to day-to-day business as well as adapt to recent changes in the company’s processes.

ACO sought to modernise its financial and operational software, add manufacturing functionality, and incorporate a web portal for its sales team.

The project went very, very smoothly. There was no interruption or impact to the day-to-day running of our business, a key objective for this project.

Priyangshu Kar | Business Analyst

at a gLANCE

A technically challenging Sage X3 upgrade delivered with no interruption to day-to-day business.

ACO is a global leader in water technology, specialising in rainwater and wastewater management. Founded in Schleswig-Holstein, Germany, in 1946, ACO is a family-owned company operating in over 50 countries.

What They Needed

Key requirements.

ACO needed the Sage X3 upgrade to support several key requirements across the business:

The project needed to cause minimal disruption to day-to-day business while adapting to recent changes in the company’s processes. All ACO users were trained within one and a half months, and all staff felt comfortable by the go-live date. Version 5 was switched off on Friday evening, and by Monday morning, the business was up and running on Version 7.

The Solution

Benefits of Sage X3 for ACO.

Sales Office

Orders are now processed much more quickly and easily, saving on administrative time and enabling a higher volume of transactions to be processed.

EDI Technology

The company is now almost completely paperless, which is not only more environmentally friendly but also represents a significant cost saving to the business.

Dispatch Process

This has been completely streamlined, saving considerable time and will be further enhanced through the use of barcode technology.

Finance

Financial management has been totally enhanced with the potential for more intelligent features to be added in the future.

Where have we seen the return on investment with Sage X3? Everywhere!

Priyangshu Kar | Business Analyst

The Outcome

A smooth upgrade with rapid user adoption and measurable return on investment across the business.

For ACO, Sage X3 fits the mid-market manufacturing industry perfectly. They have seen considerable return on investment across the sales office, EDI technology, dispatch process and finance.

The Partnership

Why Mysoft?

Mysoft approached the project differently and refreshingly, taking the time to get to know ACO as a business and then building the solution from that knowledge, rather than requiring ACO to change the business to fit an out-of-the-box system.

Mysoft have always been ahead in terms of customer service, efficiently dealing with any challenge and acting as a fantastic partner to work with.

Mysoft approached projects differently and refreshingly, they took the time to get to know us as a business.

Priyangshu Kar | Business Analyst

Next Step

Could Sage X3 give your business the same foundation to grow?

Successful businesses that outgrow their software don’t slow down; they switch. Find out if Sage X3 is the right move.

ACO Group success story.

Business challenges.

A technically challenging Sage X3 upgrade delivered with no interruption to day-to-day business.

Key requirements.

Benefits of Sage X3 for ACO.

Sales Office

EDI Technology

Dispatch Process

Finance

A smooth upgrade with rapid user adoption and measurable return on investment across the business.

Why Mysoft?

Could Sage X3 give your business the same foundation to grow?

Ready to build the infrastructure your next chapter actually needs?