Sage Platinum Club Winner
20+ Years Experience
UK + North America
First UK Sage X3 Partner
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In 2012 Madison approached Mysoft, having made the decision to replace its legacy accounts and distribution system. This was due to Madison’s significant growth since the system’s introduction and the continued plans to expand the business, which the legacy system would potentially be incapable of supporting.
The key objective for the project was defined as ‘replace the Madison legacy system with minimum risk and disruption to the businesses’ — effectively a seamless transition from old system to new was required in order for the project to be deemed successful. The challenge for Mysoft was, therefore, not only to ensure that it fully understood all of Madison’s business processes but to match these precisely to the new business management solution.
Furthermore, comprehensive integration with the RedPrairie WMS and B2B e-Commerce solutions would be vitally important. Additionally, given Madison’s ongoing desire to use technology to continually improve efficiency and customer service levels, it was crucial that the new business management solution could provide the correct platform for this to take place.
Reporting was difficult. We still had people printing things out, typing things in, sending things out on an Excel spreadsheet and things were just difficult. Technologies in the old system were also outdated, so we couldn’t develop it further. We knew we had to change.
Harish Gohil | Head of IT
Madison is the UK’s leading distributor of cycle parts and accessories, representing a highly enviable portfolio of world-class brands and supporting its specialist retailers and consumers with market knowledge, tailored marketing, award-winning technology and a state-of-the-art warehouse and distribution operation.
Madison needed a new business management solution that could support growth, reduce risk and provide the platform for ongoing improvement:
The key objective for the project was to replace the Madison legacy system with minimum risk and disruption to the businesses. Mysoft therefore needed to fully understand Madison’s business processes and match these precisely to the new business management solution. As a precursor to the implementation, Mysoft performed an extensive pre-sales ‘proof of concept’ exercise to demonstrate Sage X3’s ability to meet Madison’s requirements, with successful completion of this exercise being a prerequisite for the project going ahead.
Sage X3 provided Madison with both an advanced business management solution and a comprehensive development environment.
The ability to tailor the software around Madison’s specific business requirements was critical in enabling Mysoft to replicate existing business processes in the new solution.
The complex interfaces needed to integrate Sage X3 to RedPrairie and Netalogue were built in-house by the Mysoft development team.
Sage X3 enabled Madison to automate and implement new business processes, with greater visibility of data than ever before.
Sage X3 was a strong offering and had all the essential requirements that we were looking for in terms of financial management, supply chain management as well as sales order processing. We knew that it was highly configurable, flexible and that we could scale up to our business requirements.
94% of our financial transactions are generated automatically by Sage X3. What that means is Sage X3 is doing a lot of heavy lifting for our business.
Harish Gohil | Head of IT
Mysoft has been instrumental in the success of this project. Sage X3 has enabled us to automate and implement new business processes and we now have greater visibility of data than ever before.
Sage X3 is the core of our operation. It’s the backbone of our business and it’s important to everything that we do. The automation and the integrations that we’ve built in have delivered the most value.
Harish Gohil | Head of IT
Sage X3 provided the perfect platform for Madison, and Mysoft’s role was to ensure that the new business management solution could replicate Madison’s existing business processes while providing the enterprise software platform needed for the business to continue to grow and diversify in the future.
During each phase of the Sage X3 implementation process, the key project objective of ‘minimum risk to the businesses’ was observed to maintain the correct project direction. A phased go-live strategy was adopted, which proved to be the most effective means of introducing Sage X3 throughout the business.
We’ve worked with Mysoft for a very long time and Mysoft had an excellent understanding of the old system and, most importantly, they understood our business. So it just made sense that we went with Mysoft and Sage X3.
They’ve not only helped us deliver what we wanted them to do, they’ve added value to what we’ve been trying to do. Mysoft have been really important to our success. They’re a great partner to do business with.
Harish Gohil| Head of IT
Successful businesses that outgrow their software don’t slow down; they switch. Find out if Sage X3 is the right move.
