Brian Martin appointed to new role as Technical Services Director

Brian Martin appointed to new role as Technical Services Director

Brian Martin, previously Mysoft Software Development and Support Manager, has been appointed as Technical Services Director.

Brian tells us how he feels about this new position, what he’s hoping to achieve with the new role and reflects on his 10 years at Mysoft. 

So, how does it feel to be made a Director and what will be involved with your new position?

Well I’m very proud and honoured to be asked, it’s a great personal achievement and, I feel, a recognition of my contribution to making Mysoft what it is today. The new role will involve several extra responsibilities. These will include duties like being a Supplier Executive for new projects, being more involved in the pre-sales process and ensuring we are hitting our forecasted financial targets.

What are you hoping to achieve in your new role?

I’d like to ensure that we are always working in the most efficient way possible and consistently delivering projects on time. I want us to be able to get the most out of the current resources we have available so the company can continue to grow, whilst still upholding our high levels of customer service.

How have you seen the company change over the last ten years?

When I joined Mysoft I was actually the very first employee. I was a bit of a one man software band, doing everything from pre-sales to implementations and development work. Personally, it was a bit of a risk joining a start-up company but it was one that definitely paid off. I’ve been lucky enough to watch the business grow from those small beginnings into a fully fledged company that now employs over 25 people.

What have you learnt from you time at Mysoft?

For me I have learned about how a business is set up and run, and a lot of managerial skills. I think the key thing I have learned is to trust in your own ability.

What would you say is your biggest achievement in your time at Mysoft?

I think, for the business, working on the Madison deal was a real turning point for us. We put together a pilot system that proved X3 was a perfect fit for their business and that Mysoft was the re-seller who could unlock its potential. This opened the door to many other opportunities and prospects that wouldn’t have been available before. The biggest achievement, myself, would be starting out as a software developer and now becoming the Director of a company.

What do you think is the best way to manage a department when a company is growing?

I think it’s important to give people the opportunity to express themselves and not be overbearing. I am lucky enough to have a fantastic support team here, everybody is brilliant at what they do and I think it’s really important to be able to trust your team in that way.  

What do you like about working on the technical side of the business?

The creative element, creating an application or a process and seeing it through from designing it to a company actually using it. I think any programmer would say that it’s the creative side that is the best thing about the job, we’re not all just a bunch of computer nerds you know! 

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