Industry Hub

Sage X3 Pharmaceutical

Comprehensive ERP solution for the pharmaceutical industry

Sage X3 ERP For Pharmaceuticals

An Industry Standard Solution

Sage X3 is well aligned to the pharmaceutical industry with its extensive manufacturing module, native traceability features and extensive user permission controls. These core capabilities assist pharmaceutical companies in meeting tough industry regulatory standards.

Mysoft also has extensive experience interfacing with other line-of-business  pharma solutions (such as external quality & LIMS systems).

With proven success in delivering scalable solutions to established and start-up pharmaceutical companies; Mysoft pairs a comprehensive enterprise ERP solution (Sage X3) with decades of real world know-how to provide pharmaceutical companies with an ERP which meets compliance standards but is flexible enough to grow with your business.

Pharmaceutical Hero Image

Enhanced Compliance and Efficiency

Domestic and international regulatory standards vary, with difference core requirements by territory. Sage X3 supports organisations aiming to meet GXP/GAMP levels of compliance through core functionality and enhancements provided by Mysoft. 

Detailed formula management & Qualified Person (QP) stock control, in addition to forward and reverse traceability features of any product accessible in real time cater to the standard requirements of a pharma or life science organisation.

As is important in food & beverage, chemicals, or aeronautical engineering, with this full supply chain traceability and automated recall capabilities your business can react swiftly to an emergent situation.

All these features ensure you are not only meeting the tough pharmaceutical regulatory requirements but exceeding them with your levels of visibility and traceability.

Data Visibility & Quality

With all your organisational (cross-site, multi-entity) data stored in a centralised system, you have immediate visibility of sales, inventory, production and forecasts; and with this, complete transparency between all business units in real-time.

Through standard Sage X3 functionality you can conduct inspections at any stage throughout goods in, production, and packing. The use of technical sheets, and enhanced quality management through integrated partner solutions (such as Procession), helps to not only ensure compliance and quality standards, but also drive efficiency and optimise business processes. 

Sage X3 has a comprehensive reporting suite, enabling simple data extraction to Excel, in-system dashboards, and more detailed data analysis and modelling through BI tools. 

Optimised Production Efficiency & Responsiveness

Through detailed labour and material planning capabilities you can increase the accuracy and efficiency of your company’s production cycle. The system can work with user-defined formats, such as shifts or hours, to produce an accurate view of how long production will take.

Sage X3 can drive purchasing and replenishment decisions through enterprise wide data and automated suggestions. The system will alert you when stock is running low, can factor in the amount of time taken to receive new raw materials (lead times) and can alter the schedule during production to respond to changes as they occur. You are more responsive to your customers, can provide accurate completion dates, and eliminate inefficiencies as they arise.

Benefits of Sage X3 For The Pharmaceuticals Industry

Sage X3 Pharmaceuticals Pack Developed By Mysoft

Why Choose Sage X3 In Your Pharmaceuticals Company?

Quality Control in Sage X3

Mysoft's FMD Interface

Why Choose Mysoft

Useful Resources

Contact Us

Benefits of Sage x3 For Pharmaceuticals

Bill of Material

The Bill of Materials, or BOM, is the list of raw materials needed to produce the finished product. Within Sage X3 these materials can be added as percentages as well as fixed units. This means that whatever final quantity of finished product is needed, 3, 27 or 1,345, the Bill of Materials will always be able to show exactly how much of each material is needed. This is a great scalable feature for growing businesses. No matter how much the volume of products is increased, the system will still be able to provide the quantity of raw materials needed.

Multi-Company, Multi-Site

Multiple sites running on different systems cause data errors and order confusion and make reporting on business performance difficult.

Sage X3 can help by providing:

  • A common frame of reference and management rules
  • Flexible reporting, cross-functional views, scalable operations
  • Monitor performance with role-based KPIs and dashboards

Even within a single company, you can work with multiple transaction currencies and also translate those into reporting currencies based on daily, monthly or average exchange rates. So if you’re in the UK and need to report monthly figures to New York or Paris, then Sage X3 can handle the currency conversions automatically for you.

Accuracy Features

There are a number of accuracy features in Sage X3 that make a real difference to an end product. Quantities on the Bill of Materials can be added with up to 14 decimal places, providing precise manufacturing control. Sage X3 also has a percentage scrap feature, so if a machine will always waste 2% of a material during the process of manufacturing, you can build this into the BOM. The system then knows to add an extra 2% of the material into the process to ensure the end product isn’t compromised, which is automatically reflected in your costs. Through this minute detail, Sage X3 gives you complete visibility of costs and stock levels.

Time to Market

Sage X3 offers a range of capabilities which accelerate products getting to market. From New Product Introduction (NPI) functionality to automating key manufacturing processes you save time in the production process; helping you ensure that your business is always delivering your products to market on time, at the right margin.

Quality Control

Sage X3 has a number of quality control functions that will put your (and your customer’s) mind at ease. QC processes are integrated across your entire organisation with inspections automatically enforced at user defined stages of goods-in and manufacture. If the system detects non-conformance to required characteristics, operational specifications, or expected results you are alerted immediately and know about any faults or mistakes long before your customer has ever set eyes on the finished product. This is backed up with full traceability and recall functionality.

Purchasing and Procurement

Sage X3’s purchasing and procurement features offer a comprehensive and efficient solution for managing procurement processes. With quick access to vital information such as products, price lists, discounts, and carriers, users can make informed decisions swiftly. The platform’s versatile accessibility allows inventory counts and details to be viewed from a desktop, tablet, or mobile device, ensuring that essential data is always at hand. Sage X3 also streamlines the creation and management of purchase requests, orders, and contracts, while its budget monitoring and multi-stage signature control features enhance oversight and approval processes. Additionally, the system supports outsourcing, making it a robust tool for optimizing procurement activities and maintaining control over expenditures.


Sage X3 offers a comprehensive set of tools and solutions to address regulatory and compliance demands. These tools encompass a range of functions, including but not limited to, batch and lot tracking, traceability, and robust quality control measures.

With Sage X3, you gain the capability to automatically manage and track batches and lots throughout their entire lifecycle, ensuring full traceability from production to distribution. This feature enables you to swiftly identify and address any issues or discrepancies that may arise, enhancing transparency and accountability across your supply chain.

Moreover, Sage X3 empowers you to maintain compliance with industry standards and regulations by providing advanced quality control tools. These tools enable you to establish and enforce rigorous quality assurance protocols, ensuring that your products consistently meet the highest standards of safety and quality.

Automated Workflows and Alerts
Sage X3’s automated workflow and notification management allows businesses to respond confidently and rapidly to changing conditions. These workflows are pre-configured based on best practices, ensuring efficient operations from the start. Additionally, they offer flexible rules that can be customized for specific processes or tailored by user, role, or group, providing a personalized and adaptable solution for managing business activities.
Event-Based Triggers

Sage X3’s event-based triggers offer versatile functionality, allowing actions to be initiated based on various conditions such as data changes, data entry, processes, system events (like data export, print, or email), or user actions. This flexibility ensures that the system can respond dynamically to a wide range of scenarios, enhancing operational efficiency and responsiveness.

Personal Dashboards
Sage X3’s personal dashboards give users a real-time, company-wide view of operations, enabling informed decision-making. With role-based KPIs and customizable dashboards, users can monitor performance metrics tailored to their specific needs. The platform allows for the inclusion of pertinent information on individual dashboards, providing a personalized user experience. Furthermore, users can swiftly identify anomalies and access detailed information with a single click, ensuring quick and efficient issue resolution.
Complete Inventory Control

Stock and inventory quality control processes being time-consuming and difficult to trust.

Sage X3 Can help by providing:

  • Extensive warehouse management capabilities.
  • Supports directed put-away, pick-planning and scheduling.
  • Searchable stock balances by site with further zooms to location and lot levels
  • Real-time traceability.
  • QC activity available for inquiries, audits and report generation.
  • Cost control with the integration of additional purchasing costs.
  • Anticipate shortages with the integration of the sales forecasts.
  • Multi-warehouse management.
  • Multiple replenishment engines.


Pharmaceutical Pack

Sage X3 Pharmaceuticals Pack Developed By Mysoft

Pre-built workflows and processes for the Pharmaceutical industry.

Due to Mysoft’s extensive experience in the Pharmaceutical industry, through our current customers, we have created a Sage X3 Pharmaceutical Pack tailored to the industry. 

The pack includes:

  • Detailed stock release (all the way down to stock sub status)
  • Enhanced user control
  • Qualified Person (QP) password control for stock release
  • Additional fields tailored to the pharmaceutical industry including: pack size & potency

This has been developed through our work with current and historic pharma customers where we found common industry standards and best practises that can be used across the board. This set of components aids companies in meeting regulatory compliance and has been MHRA audited.

Why Choose Sage X3 In Pharmaceuticals Company?

Implementing an ERP solution is one of the best ways to ensure compliance and meet industry standards in the Pharmaceutical industry.

Through a robust solution, like Sage X3, you gain full control over every detail of your product or service. So when it comes to auditing you are equipped with the tools and processes to demonstrate your regulatory compliance with ease.

By using Sage X3 to manage the entire Pharmaceutical process you set to gain:

  • Confidence of whose done what, when
  • Every action is tracked to a user and time stamped
  • User access control can be set for specific data fields
  • Workflows can be set in order to notify a user of any event or change in the system
  • Complete ingredient and product traceability
  • Trace individual ingredients or allergens through the entire manufacturing process
  • Use lot references to trace batches of components
  • Ability to recall a product based on individual ingredients, allergen, component or batch
  • Detailed expiry date management
  • Allows the input of re-test dates for expiry stock control purposes
  • Re-allocation of stock to customers based on their set lead times
  • Stock status control

Rules exist within the system to specify what status drugs are received in as: typically set as Quality Controlled Managed, with the option available of Technical sheets (a series of on screen checks and questions before stock is received or released to Accepted (A*)).

A product can have a status of either Rejected (R*) (for example a customer return), Quarantine (Q*), Released or Accepted (A*). Only when stock is released to status Accepted (A*), will the system allow it to be allocated to a Customer Order or a Manufacturing Work Order.

This is standard functionality in the system, however, when paired with the Mysoft Pharmaceutical Pack, you can allow full regulation of stock release down to a specific individual and specific status or sub-status combination.

Quality Control in Sage X3

Whether it’s the FDA, Department of Health or GMP, meeting government and industry regulations is more important than ever for Pharmaceutical companies.

Regulations are there to ensure the safe and controlled running of the industry, but can often end up becoming a daunting task for mid-sized enterprises.

Compliance is business-critical and companies operating in the Pharmaceutical industry must ensure:

  • Full audit trails with user, time and date references
  • Signatures to authorise changes, with reason codes and verification
  • Robust user security to safeguard against unauthorized use

Many of the government bodies mentioned above acknowledge that technically advanced software solutions can help companies to manage compliance. Sage X3’s level of detail and extensive user controls are especially suited to this level of industrial scrutiny.

Quality Control For Pharmaceutical

Through Sage X3 pharmaceutical companies will be equipped with the tools to demonstrate compliance, including:

  • Detailed and historical audit trails. This is standard functionality in Sage X3 and includes user name, date, time, previous data, new data and the reason for the change.
  • Electronic signature framework. This includes tables, programs, actions and objects to store, configure and collect unique e-signatures, which are permanently linked to the object and cannot be modified or copied.
  • Document signatures. Documents requiring handwritten signatures, such as Certificates of Analysis or Technical Sheets, are generated with an image linked to the specific document. The image plate is controlled and linked to the user profile.
  • Validation workflows. These can be customised depending on the company but can be set up to, for example, not allow release of a drug into stock until the QP has had final, password controlled, sign off.
  • Security features. Several security standards safeguard against unauthorized use, including automatic logoff after a period of inactivity, auto logout after too many failed logon attempts and logging of all user activity. Functional access control can also be tailored and/ or limited to specific fields that may contain sensitive information.

Adhering to regulations not only provides companies with the relevant licenses to continue to trade but also sees reductions in system vulnerability, lower compliance-driven costs and shorter validation times. Through a comprehensive solution designed for the Pharmaceutical industry, such as Sage X3, companies can take the pain out of compliance as well as ensuring their overall operational efficiencies.

Mysoft's Falsified Medicines Directive (FMD) Interface Pack for Sage X3

On 9th February 2019 New Regulations Came Into Force Covering The Distribution Of All Prescription Only Medicines.  Post-Brexit this is no longer required within the UK but may still pertain to organisations operating within the EU. 


Manufacturers and parallel distributors are required to change their packaging to include an anti-tamper proof device, additional human-readable information and include a 2-D barcode. In addition, they are required to upload the data into a Europe-wide database for verification and de-commissioning of medicine packs by end users.

Access to the European FMD database is controlled via the National Medicine Verification System (NMVS). Mysoft is a registered software supplier and has created an interface to allow verification and de-commissioning of medicine packs. The interface has successfully been deployed at a major pharmaceutical business in the UK.

The API’s (Application Programming Interface) Included In the pack are as follows;

  • Verify Single Pack
  • Dispense Single Pack
  • Undo Dispense Single Pack
  • Bulk Verify Packs
  • Bulk Dispense Packs
  • NMVS Connection Test

There are numerous other API’s available that Mysoft has successfully tested for us to become an Authorised Supplier.

As with all Mysoft interfaces our Log Viewer is included to assist with auditing of transactions.

Mysoft will also provide additional services to help integrate the FMD pack into your business processes. We can also provide expertise to help set-up scanners to read 2-D barcodes.

FMD for web

Why you should choose Mysoft For your ERP jounrey

Unmatched Sage X3 Expertise

As the first Sage X3 UK partner, with a team of over 50 Sage X3 dedicated professionals who have over 400 years of collective experience we have positioned ourselves as one of the most knowledgeable (if not the most)product & subject matter experts for X3 in the manufacturing industry.

Best in Class Sage X3 Support

At Mysoft we focus on helping your company achieve the highest efficiency and agility possible. Our extensive and diverse experience in understanding ERP allows your business to unlock its full potential using Sage X3. Our expert team combines advanced Sage X3 knowledge with a wealth of real-world business, financial and IT experience.

Our Support team can provide meaningful assistance around the world on all aspects of Sage X3.  For more information, visit our support page.


For Mysoft, our satisfied customers are our best advocates. We recognise that every business is unique and distinct, and we tailor solutions to meet the specific needs of each site. Our focus is operational excellence, from initial scoping and implementation to ongoing development and support. Mysoft’s track record of successful implementations and positive client feedback demonstrates our commitment to providing great outcomes. We hope that our team serves as a trustworthy companion on your ERP journey, ensuring a safe and reliable experience.

Implementation Methodology & Approach

Having been established 20 years ago, and as the first Sage X3 partner in the UK, Mysoft recognises that implementing an ERP system is never the same twice, every business is different and needs an approach that respects that and works with the business – not against it.

Mysoft adopts an customer-centric approach to project delivery. This means that we deploy expert resources in every aspect of your ERP implementation, from project management, support, consultancy, and R&D teams.

Development Capabilities & Suite of Plug-Ins & Solutions

Over the two decades of operation, Mysoft has grown and honed our internal development capabilities.

Our team have developed over 10 ‘ready-to-use’ Plug-Ins, and brought the X3CloudDocs automation solution to market.  X3CloudDocs is the top listed solution on the Sage X3 marketplace.  We regularly carry out bespoke development work for clients, using our structured approach to deliver effectively to a very high standard.

A recurring theme in testimonials we receive relates to the development capabilities and timeframes that Mysoft has been able to provide customers. When choosing Mysoft, you are truly choosing a development powerhouse and can be assured that you are getting the best in the industry.

Mysoft 059 Index Page 600w 1

Frequently Asked questions

Can Sage X3 ERP integrate with other systems commonly used in the pharmaceutical industry?

Absolutely, Sage X3 is designed for seamless integration with various third-party systems, including laboratory information management systems (LIMS), manufacturing execution systems (MES), and customer relationship management (CRM) software. This ensures a unified and efficient operational environment.


What are the key advantages of choosing Sage X3 ERP over other ERP solutions for the pharmaceutical industry?

Sage X3 ERP offers several key advantages, including industry-specific functionalities, robust compliance features, scalability, and seamless integration capabilities. Its user-friendly interface and comprehensive support services ensure that pharmaceutical companies can efficiently manage their operations, maintain high-quality standards, and achieve regulatory compliance, all while driving growth and innovation.

How secure is Sage X3 for storing sensitive data?

As a wholesaler or distributor, your business can be exposed to confidential information and/or trade secrets. Sage X3 offers robust security features to ensure the safe storage of sensitive data.

Role-Based Security: Sage X3 employs role-based access control, allowing administrators to define roles and permissions for each user. This ensures that only authorised personnel can access sensitive data.

  1. Data Encryption: All data stored in Sage X3 can be encrypted, protecting it from unauthorised access even if someone gains access to the underlying database.

  2. Audit Trails: Sage X3 maintains detailed audit trails, recording all user actions within the system. This provides visibility into who accessed what data and when, helping to detect and prevent unauthorised activities.

  3. User Authentication: The system supports strong user authentication methods, including password policies, multi-factor authentication, and integration with LDAP or Active Directory for centralised user management.

  4. Data Masking: Sage X3 can mask sensitive data fields to prevent unauthorised users from viewing or accessing certain information, especially in non-production environments.

  5. Secure Data Transmission: When data is transmitted between Sage X3 and external systems, it is encrypted using industry-standard protocols like SSL/TLS, ensuring data integrity and confidentiality.

  6. Compliance: Sage X3 is designed to help businesses comply with various data protection regulations such as GDPR, HIPAA, and SOX. The system provides features to assist with data privacy and compliance reporting.

  7. Regular Security Updates: Sage regularly releases security updates and patches to address any vulnerabilities and enhance the overall security of the system. It’s essential to keep the system up-to-date to mitigate security risks.

  8. Data Backups and Disaster Recovery: Sage X3 supports regular backups of data, which can be stored securely off-site. Additionally, the system can be configured for disaster recovery to ensure data availability in case of system failures or disasters.

  9. Security Audits and Assessments: Sage X3 undergoes regular security audits and assessments to identify and address potential security weaknesses. This ensures that the system meets industry best practices for security.

By implementing these security measures, Sage X3 provides a robust framework for safeguarding sensitive manufacturing data against unauthorised access, breaches, and other security threats.

Is Sage X3 cloud-based or on-premise?

Sage X3 offers both cloud-based and on-premise deployment options.

With cloud-based deployments, users can choose to host it in a private cloud environment or a private area in a public cloud environment.


Mysoft have the expertise and capability to guide you through the selection process to deploy X3 in the way that is right for your business.   We also work with a number of hosting providers to ensure our customers have options to support domestic and global operations. 

Is Sage X3 mobile-friendly?

Yes, Sage X3 offers a user-friendly interface which is mobile-friendly, allowing your personnel to work across a number of devices and access up-to-date information as long as they are connected to the internet.

Can Sage X3 ERP handle complex supply chain management for pharmaceuticals?

Yes, Sage X3 ERP excels in managing complex supply chains. It offers advanced features for inventory management, procurement, and distribution, ensuring that you have real-time visibility and control over your supply chain operations. This helps in reducing lead times, managing costs, and ensuring product availability.

What kind of scalability does Sage X3 ERP offer for growing pharmaceutical companies?

Sage X3 ERP is highly scalable, making it an ideal choice for growing pharmaceutical companies. It can easily adapt to increasing volumes of data, users, and transactions, ensuring that your ERP system grows with your business without compromising performance or functionality.

How does Sage X3 ERP enhance traceability and batch management in pharmaceuticals?

Sage X3 ERP offers comprehensive traceability and batch management features, allowing you to track every batch from raw material to finished product. This is crucial for ensuring product safety and compliance, and it helps in quickly addressing any issues related to recalls or quality defects.

Hear From Our Customers

Customer success is at the heart of Mysoft’s mission and we take pride in every project we deliver.

Left Right

Mysoft were transparent, supportive, and helpful. The project was straightforward and smooth.

Nottingham Venues – Financial Controller
Left Right

Mysoft has been instrumental in the success of this project. Sage X3 has enabled us to automate and implement new business processes and we now have greater visibility of data than ever before.

Madison – IT Director
Left Right

We’ve received excellent support from Mysoft for our Sage X3 system.  They are quick to respond and resolve issues; and draw-in resources from their wider business to assist where necessary.

TIMCo – IT Director
Left Right

The Mysoft team have always been really friendly and clearly hard-working, seen through all the days they were willing to come all the way to Wales to see us! It was due to the people at Mysoft that we committed to the contract with them.

Burns Pet Food – Project Manager
Left Right

As our business has grown so have the expectations of our customers and suppliers. Sage X3 has allowed us to meet the demands of our trading partners by providing us with a powerful, yet easy to use set of tools.

RH Amar – IT Director

Arrange a 30-min Discovery
Workshop with a Sage X3 Specialist