Customer Case Studies

East End Foods

Customer Name: East End Foods
Location: United Kingdom
Number of Employees: ~500

About The Customer

East End Foods has an annual turnover of £180 million and has been a leading supplier and innovator in the UK-Indian food market for over 40 years.From their progressive plant in the West Midlands,East End Foods supplies over 80% of Asian independents as well as all the major UK multiples.

The Story So Far

East End Foods has chosen Mysoft to implement their new ERP solution, Sage X3.East End Foods required an ERP platform to unify the sharing of information across the business, with a solution covering manufacturing, distribution and accounts functions.

After carefully reviewing the market place the decision was made that Sage X3, implemented through Mysoft, would be the best long-term solution to meet all of East Ends’ key business requirements.

Due to both Mysoft’s extensive experience and Sage X3’s comprehensive capabilities, we have been able to meet all of our requirements in one fully integrated package. By covering manufacturing through to-end sale, we have complete visibility and traceability of our products. This is a key factor in enabling us to meet compliance and quality control in our industry

Sunita Ruprai, ERP Project Manager

Sage X3 Benefits

Sage X3 provides many specific benefits for East End Foods: A single unified system offering forward and backward traceability of production, flexible reporting, workflow to control alerts & processing and powerful integration to allow visibility across East End Food’s multiple sites.

Currently, the different departments of East End Foods use different systems. This leads to duplication and manual processing due to the lack of information transfer. Sage X3 delivers a modern, easy-to-use system, which incorporates all of these areas in a single integrated package. This will provide East End Foods with the ability to make informed decisions in real-time and gain full visibility of all the functions across their business.

I am delighted that East End Foods has selected Sage X3 as their new ERP platform. Once live, I believe Sage X3 will offer East End significant business benefits and a real competitive advantage.

Chris Schafer, Mysoft MD

Hear From Our Customers

Customer success is at the heart of Mysoft’s mission and we take pride in every project we deliver.

Mysoft were transparent, supportive, and helpful. The project was straightforward and smooth.

Nottingham Venues – Financial Controller

Mysoft has been instrumental in the success of this project. Sage X3 has enabled us to automate and implement new business processes and we now have greater visibility of data than ever before.

Madison – IT Director

We’ve received excellent support from Mysoft for our Sage X3 system.  They are quick to respond and resolve issues; and draw-in resources from their wider business to assist where necessary.

TIMCo – IT Director

The Mysoft team have always been really friendly and clearly hard-working, seen through all the days they were willing to come all the way to Wales to see us! It was due to the people at Mysoft that we committed to the contract with them.

Burns Pet Food – Project Manager

As our business has grown so have the expectations of our customers and suppliers. Sage X3 has allowed us to meet the demands of our trading partners by providing us with a powerful, yet easy to use set of tools.

RH Amar – IT Director