Customer Case Studies

Pickering Interfaces

Customer Name: Pickering Interfaces
Location: Global
Number of Employees: ~1,000

About The Customer

Pickering Interfaces designs and manufactures modular signal switching and simulation for use in electronic test and verification. They offer the largest range of switching and simulation products in the industry for PXI, LXI, PCI & USB applications. Their products are specified in test systems installed throughout the world and have a reputation for providing excellent reliability and value. Pickering Interfaces operates globally with direct operations in the US, UK, Germany, Sweden, France, Czech Republic, and China; together with additional representation in countries throughout the Americas, Europe, and Asia.

The Story

Due to phenomenal growth over the last few years Pickering Interfaces found their system was no longer capable of supporting their business needs. They required a more modern and advanced solution.

The global electronics manufacturer has sites in the UK and Czech Republic, as well as sales offices in the USA, France, Germany and Sweden.

The products they produce are highly technical, mostly made-to-order and often require very quick turnarounds. The technology used pushes the boundaries of what is possible in their industry so they required a business management solution that could reflect this technically advanced and cutting-edge way of working.

I know with Mysoft that I will be able to pick up the phone and talk to a human being straight away. No outsourced support services or lengthy online forms, just an experienced and dedicated team ready to take my call.

Kerry Mitchell, IT Manager

The Solution & Results

The Solution

Due to the global nature of their company, Pickering needed a solution that could handle multi-legislations, multi-countries and multi-languages. They wanted to move to a modern solution that was being continuously developed and one that could be built upon for years to come. It was decided that Sage’s flagship product, Sage X3, was the most suitable option.

The Results

As well as the need for a truly multi-national solution, Pickering were also impressed by Sage X3’s usability features and adaptable interface.

They currently have many salesmen out on the road, none of whom could access the previous system remotely. As Sage X3 functions through any web browser, they are now able to access the system using their mobile devices. Sage X3 also provides much greater visibility for the company. By using a multi-national solution Pickering will have full visibility of their global operation and be able to make more informed decisions moving forward.

we see Sage X3 as the long-term solution for our business. If we are going to be investing in software then it makes sense for us to invest in a modern solution that is being continuously developed, rather than one that is reaching end of life. We wanted a solution that has the potential to expand and that is what we saw in Sage X3. It has the ability to accommodate multiple countries and potentially, in the future, advanced business intelligence tools and CRM as well.

Kerry Mitchell, IT Manager

Hear From Our Customers

Customer success is at the heart of Mysoft’s mission and we take pride in every project we deliver.

Mysoft were transparent, supportive, and helpful. The project was straightforward and smooth.

Nottingham Venues – Financial Controller

Mysoft has been instrumental in the success of this project. Sage X3 has enabled us to automate and implement new business processes and we now have greater visibility of data than ever before.

Madison – IT Director

We’ve received excellent support from Mysoft for our Sage X3 system.  They are quick to respond and resolve issues; and draw-in resources from their wider business to assist where necessary.

TIMCo – IT Director

The Mysoft team have always been really friendly and clearly hard-working, seen through all the days they were willing to come all the way to Wales to see us! It was due to the people at Mysoft that we committed to the contract with them.

Burns Pet Food – Project Manager

As our business has grown so have the expectations of our customers and suppliers. Sage X3 has allowed us to meet the demands of our trading partners by providing us with a powerful, yet easy to use set of tools.

RH Amar – IT Director