Customer Case Studies

Pickering Interfaces

Product:

Sage X3

Location:

Global

Industry:

Manufacturing & Distribution

Number of Employees:

~1,000

About The Customer

Pickering Interfaces designs and manufactures modular signal switching and simulation for use in electronic test and verification. They offer the largest range of switching and simulation products in the industry for PXI, LXI, PCI & USB applications. Their products are specified in test systems installed throughout the world and have a reputation for providing excellent reliability and value. Pickering Interfaces operates globally with direct operations in the US, UK, Germany, Sweden, France, Czech Republic, and China; together with additional representation in countries throughout the Americas, Europe, and Asia.

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The Story

Due to phenomenal growth over the last few years Pickering Interfaces found their system was no longer capable of supporting their business needs. They required a more modern and advanced solution.

The global electronics manufacturer has sites in the UK and Czech Republic, as well as sales offices in the USA, France, Germany and Sweden.

The products they produce are highly technical, mostly made-to-order and often require very quick turnarounds. The technology used pushes the boundaries of what is possible in their industry so they required a business management solution that could reflect this technically advanced and cutting-edge way of working.

I know with Mysoft that I will be able to pick up the phone and talk to a human being straight away. No outsourced support services or lengthy online forms, just an experienced and dedicated team ready to take my call.

Kerry Mitchell, IT Manager

The Solution & Results

The Solution

Due to the global nature of their company, Pickering needed a solution that could handle multi-legislations, multi-countries and multi-languages. They wanted to move to a modern solution that was being continuously developed and one that could be built upon for years to come. It was decided that Sage’s flagship product, Sage X3, was the most suitable option.

The Results

As well as the need for a truly multi-national solution, Pickering was also impressed by Sage X3’s usability features and adaptable interface.

They currently have many salesmen out on the road, none of whom can access the previous system remotely. As Sage X3 functions through any web browser, users are now able to access the system using their mobile devices. Sage X3 also provides much greater visibility for the company. By using a multi-national solution, Pickering will have full visibility of their global operation and be able to make more informed decisions moving forward.

We see Sage X3 as the long-term solution for our business. If we are going to be investing in software, then it makes sense for us to invest in a modern solution that is being continuously developed, rather than one that is reaching the end of its life. We wanted a solution that has the potential to expand, and that is what we saw in Sage X3. It can accommodate multiple countries and, potentially, in the future, advanced business intelligence tools and CRM as well.

Kerry Mitchell, IT Manager