Over February and March, the Mysoft team came together to support a local cause close to our community, helping 7th Farnborough Scouts raise the funds they needed to buy new tents.
For the troop, this was about much more than replacing old equipment. Their tents play a big part in the experiences they’re able to offer young people, from camps and outdoor activities to opportunities to learn practical skills, build confidence, spend time with friends and make memories that stay with them long after the trip is over.
The Scouts themselves were at the heart of the fundraising from the very beginning. They spent a month planning and recording a short video to share with Mysoft employees, explaining why the new tents were needed, what the support would mean to them and how it would help future camps and activities continue safely and comfortably.
Their message was honest, thoughtful and hard to ignore. Some of the tent poles were broken, some of the tents had holes, and many were more than 15 years old, making them older than the Scouts using them.
What stood out most was that the Scouts didn’t simply ask for support; they put time, effort and creativity into helping make it happen. They created sweet bags to sell in the Mysoft office and set up a GoFundMe page so that remote colleagues, external workers and others outside the office could also get behind the fundraiser.
"It was lovely to see the Scouts so keen to help with the fundraising themselves. They spent time planning and recording the video to explain why we needed new tents, then came up with the idea of selling sweets. They spent two hours counting, weighing and packing the bags, and were excited to be doing something that would support the fundraising."
The response from Mysoft employees was incredible. Together, the team raised £370, with people donating, buying sweet bags and helping to spread the word across the business.
To recognise the effort behind the campaign and help take the fundraising even further, Mysoft matched the amount raised by employees, bringing the total to £740.
We then reached out to Sage to ask whether they would consider supporting the initiative too, and we were delighted when they confirmed they would match the £740 already raised, bringing the final total to over £1,400 for 7th Farnborough Scouts.
"When the fundraising began, nobody imagined it would raise as much as it did. The support from everyone at Mysoft was incredible. Mysoft Employees donated and bought sweet bags, and their kindness made such a difference. For Sage to then get behind the fundraiser and match the amount raised was just amazing. When we told the Scouts how much had been raised, they were absolutely delighted. It showed them that all the effort they had put in had really made a difference."
That money will help the troop invest in new tents, giving them safer, more reliable equipment for future camps and activities. It means more young people will be able to enjoy the outdoors, take part in new experiences and continue building the skills, confidence and independence that Scouts is known for.
For us, this fundraiser was a reminder of what can happen when people care enough to get involved. The Scouts showed real determination and creativity in their approach to the challenge; our employees responded with generosity and enthusiasm, and Sage’s support helped turn a local fundraiser into an even bigger success.
"Thanks to the money raised, we were able to buy 10 new tents, with enough left over for an electric fridge and generator, both of which had been on our wish list for years. We used everything at our 2026 camp, and it made such a difference. Thank you to everyone at Mysoft and Sage, and everyone who donated or bought sweets — we really do appreciate it."
Supporting the communities around us is something we care deeply about at Mysoft, and we’re proud to have played a part in helping 7th Farnborough Scouts continue creating brilliant experiences for young people in the local area.
A huge thank you to everyone who donated, bought sweet bags, shared the fundraiser or helped make this initiative a success, and most importantly, well done to the Scouts for leading the way with such a thoughtful and inspiring campaign.
We hope the new tents support many adventures to come.
In May 2026, we mark 25 years since a moment that, at the time, felt like just another conversation — but would ultimately help shape the future of Mysoft.
Back in 2001, I was working at Adonix UK in Evesham when I received a call from the Director of XKO Software. He was following up on some marketing material sent by my manager about an ERP solution called Adonix X3. XKO was exploring its next move and considering X3 as a potential replacement for its existing product.
It was a straightforward call. But it was also the beginning of something much bigger.
That initial conversation led to XKO signing a distribution agreement with Adonix in Paris, supported by our UK team. At the time, we were still early in our own journey with X3, but a strong partnership quickly formed. We began working closely with the XKO team — and remarkably, several of those key individuals are still part of Mysoft today.
By early 2002, things were moving quickly. Training was underway, pre-sales activity had begun, and there was a real sense of momentum. I remember working together on early opportunities and hosting prospect visits to the UK’s first X3 site just days after go-live.
It was an exciting time — full of energy, belief, and the shared feeling that we were building something important.
Of course, as with many business journeys, the path wasn’t entirely smooth. A series of decisions at XKO led to significant changes within the organisation, and several key people moved on. But from that period of uncertainty came a new beginning: the foundation of Mysoft.
For us at Adonix UK, the decision was easy. We were delighted to continue working with this new venture, and the partnership only grew stronger from there.
In 2005, Adonix was acquired by Sage. Initially, Sage UK did not focus heavily on X3, so Mysoft continued working closely with Sage France and the wider international network. Over time, as the product evolved and gained traction, Sage UK took a more active role — leading to the position we recognise today.
As for my own journey, I remained with Sage well beyond what I had once imagined would be my retirement. In 2019, during a period of change within the consultancy team, I found myself at a crossroads. Fortunately, several long-standing colleagues and friends at Mysoft stepped in with a simple but compelling idea: perhaps it wasn’t quite time to stop.
Joining Mysoft was a privilege, and it has proved to be a deeply rewarding chapter to round off my career.
Looking back, it’s remarkable to think that a single phone call in 2001 could set all of this in motion. At the time, it was simply part of the day-to-day. But with hindsight, it’s clear that some of the most important moments in our professional lives don’t announce themselves — they simply happen.
Twenty-five years on, that call still echoes.
And it serves as a reminder that the connections we make, the conversations we have, and the opportunities we choose to explore can shape far more than we realise.
Here’s to the journey so far — and to everything still to come.
Mysoft recognized as a Sage Platinum Club for Partners Awards winner as Newbie of the Year, for driving high-performance growth in its first year as an Intacct partner
Church Crookham, 19th November – Mysoft, a Sage dedicated partner for over 20 years, has been named a winner of the Sage Platinum Club for Partners Awards in its first year as an Intacct partner, celebrating exceptional performance and impact within Sage’s global partner ecosystem.
Awarded annually by Sage, a global leader in accounting, financial, HR, and payroll technology for small and mid-sized businesses (SMBs), this accolade celebrates the outstanding contributions of partners who drive growth, innovation, and customer success across Sage’s high-performing global ecosystem.
It reflects Mysoft’s commitment to helping businesses achieve measurable outcomes through trusted Sage solutions that simplify finance, accelerate productivity, and fuel sustainable growth.
In the same vein, Mysoft has been recognized for its achievements in Sage’s Partner of the Year awards, as Intacct Rising Star of the Year, showcasing its leadership within the Sage ecosystem and its proven ability to deliver trusted solutions that help SMBs adapt, scale, and thrive.
As a strategic Sage partner, Mysoft has consistently demonstrated excellence in enabling customers to modernize operations, embrace digital transformation, and unlock the power of Sage’s AI-powered solutions. This recognition highlights Mysoft’s shared commitment with Sage to empower customers through innovation, trusted collaboration, and lasting business impact.
Quote from Jamie Watts:
“I’m absolutely thrilled for Mysoft to have been recognised for our contribution to the Sage Intacct ecosystem. To be considered a Platinum Partner, in such esteemed company, is an amazing achievement; and this truly is a testament to the commitment of our Sage Intacct business unit. Our priority remains being a leading Sage partner – delivering successful projects for our customers, which adds value to their organisations and facilitates their growth.”
This recognition underscores the close collaboration between Mysoft and Sage to deliver technology and expertise that help businesses achieve high performance and long-term success.
Quote from Sage Executive:
“The Sage Platinum Club for Partners Awards celebrates partners who set the bar for excellence, leading with innovation, delivering impact, and creating real value for customers,” said Gretchen O’Hara, EVP, Strategic Partnerships and Business Development, Sage. “These partners exemplify the strength of our ecosystem and our shared commitment to help businesses thrive through trusted technology, AI-powered solutions, and innovation that drives efficiency, agility, and competitive advantage.”
Looking ahead, Mysoft remains committed to deepening its collaboration with Sage to help businesses build resilience, drive sustainable growth, and lead with innovation in a competitive market.
About Mysoft:
Mysoft is a multiple award-winning Sage Intacct & Sage X3 partner, specialising in delivering and implementing unparalleled Sage X3 & Sage Intacct solutions to the UK and North American markets. We empower businesses globally with the tools and solutions to thrive. Mysoft is proud to be the UK’s first and most experienced Sage X3 partner in the UK, in addition to being an innovative and award-winning Sage Intacct partner; we are dedicated to understanding the unique challenges of each business and providing solutions which facilitate business growth and deliver value.
About Sage
Sage exists to knock down barriers so everyone can thrive, starting with the millions of small and mid-sized businesses served by us, our partners and accountants. Customers trust our finance, HR, and payroll software to make work and money flow. By digitizing business processes and relationships with customers, suppliers, employees, banks, and governments, our digital network connects SMBs, removing friction and delivering insights. Knocking down barriers also means we use our time, technology, and experience to tackle digital inequality, economic inequality, and the climate crisis.
From June 11–13, a few of us from the Mysoft team – Jamie Watts, Natalie Pilgrim, Chris Schafer, Brian Martin, and Harry Wilde – attended Sage Future 2025 in Atlanta. The event brought together Sage partners, customers, and product leaders to explore what’s next for ERP, finance transformation, and the evolving role of technology in building high-performance businesses.
More than just a product showcase, this year’s event set out a confident, future-facing roadmap – one where AI, trust, and strategic finance leadership take centre stage.
AI has been a consistent theme in Sage’s recent updates, but in Atlanta, it took a decisive leap forward. This wasn’t about flashy tools or theoretical futures – it was about real, usable intelligence embedded into the ERP systems finance teams already rely on.
Sage’s CTO, Aaron Harris, outlined a three-wave model for AI in finance:
Wave 1 – Automation: Repetitive tasks like invoice entry and data matching.
Wave 2 – Copilot: Conversational AI that guides users and surfaces insights.
Wave 3 – Agentic AI: A longer-term vision of semi-autonomous systems, with humans staying firmly “in the loop”.
There was also a strong emphasis on governance and trust. Sage introduced its new AI Trust Label, covering data privacy, bias safeguards, explainability, and ethical use – a move that positions them ahead of many ERP vendors in the race for responsible AI adoption.
Sage Intacct featured prominently at Sage Future 2025, with announcements that showed AI is now embedded into its evolution. Key highlights included:
Close Workspace – a smart, AI-driven space to streamline the period-end process.
Cash Flow Intelligence – predictive analytics to support working capital decisions.
Continuous Assurance – automation across financial reporting workflows.
Copilot Developer Tools – enabling partners and clients to build their own AI use cases.
These developments signal a clear move towards making finance workflows smarter, faster, and more predictive.
For Sage X3, the big news was the launch of Copilot for Sage X3 – a conversational interface bringing natural language interaction to core operational processes. Users will soon be able to ask questions across inventory, fulfilment, and accounts payable, and get real-time, intelligent responses directly within the platform.
It marked a real shift in tone for X3. After a couple of quieter years, Sage X3 was front and centre at the event – featured in keynotes, roadmap sessions, and lively partner discussions. The energy around X3 was noticeably back, with AI breathing new life into its vision for high-performance operations.
The event also marked a standout week for X3CloudDocs. Our booth attracted a steady stream of visitors, with Brian Martin delivering back-to-back demos across our PIA, SOA, and EDM modules to interested Sage partners and prospective users.
There were some great moments throughout the week that included:
– Personal endorsements from senior Sage figures who brought new prospects to our stand.
– Strong feedback from partners such as NetAtWork, NexTec, and RKL – particularly around our ease of implementation and trusted support.
– Clear differentiation from Sage’s native AP offering – especially in terms of automation, usability, and long-term reliability.
There’s no doubt that X3CloudDocs is becoming a recognised part of the X3 ecosystem, and events like Sage Future help reinforce its value in the wider ERP conversation.
Another strong theme was the idea of the “High-Performance Finance Team” – not just in terms of tools, but in mindset, leadership, and digital readiness. Sage’s upcoming CFO Academy (delivered via Sage University) will offer learning paths focused on strategic thinking, resilience, and innovation – all of which align with how we see the future of finance evolving.
It was also refreshing to see a broader focus on performance across sales, support, and delivery. The message was clear: as partners, our growth depends not only on the tools we offer, but the way we enable success for our customers, colleagues, and communities.
For the Mysoft team, Sage Future 2025 wasn’t just an opportunity to learn – it was a chance to contribute, connect, and come away energised about the future.
Whether it was the constant buzz around the X3CloudDocs booth, insightful conversations with Sage leaders about the future of ERP, or simply the chance to think more expansively about what finance can become, it’s clear we’re at the beginning of something exciting.
We left Atlanta with one message ringing loud and clear: The future of ERP is AI-powered, trust-driven, and performance-focused, and Mysoft is ready to lead from the front.
On Wednesday 14th May, a few of us from the Mysoft team – Jamie Watts, Jamie Kirby, Arshia Farshi and Jake Baldwin – joined thousands of finance professionals at Accountex London 2025, hosted at the always-buzzing ExCeL Centre. The event, widely regarded as the UK’s leading accountancy and finance expo, brought together a rich mix of technology vendors, industry thought leaders, and professionals from across the finance ecosystem.
Sage stood out with one of the most eye-catching and well-executed stands at the event. Their presence combined innovation with accessibility, offering a steady stream of live demos and product walk-throughs that kept the space buzzing throughout the day.
A real highlight was the series of thought leadership sessions from Sage’s senior team, covering topics like scaling finance functions, driving resilience through automation, and simplifying multi-entity consolidations. These weren’t just product pitches – they were future-focused conversations, providing genuine value for CFOs, FDs and finance leaders looking to navigate complexity with confidence.
As expected, AI was the headline theme across the floor – but this year felt different. The hype was replaced with something more grounded: action.
Sessions like “AI in Accounting: From Theory to Action” and “Beyond Bookkeeping – Building AI into Advisory Services” signalled a shift from potential to practice. AI is now being positioned not just as a helpful tool in the background, but as a strategic driver of finance transformation. Many vendors showcased tools powered by embedded machine learning – think predictive analytics, anomaly detection, fraud alerts, and even AI-generated reporting – all aimed at freeing up finance teams to deliver real insights, not just numbers.
Beyond AI, there was a clear sense of momentum in the broader digital finance ecosystem. From smart expense management to intuitive forecasting and compliance platforms, the variety of tools on offer showed just how fast the market is moving.
What really stood out was the emphasis on collaboration. More vendors are embracing APIs, partnerships and integrations – reflecting a wider move towards modular, flexible finance systems. The message is clear: tomorrow’s finance environment will be powered by connected, agile technology.
It wasn’t just accountancy firms and finance teams walking the floor. This year’s event drew a more diverse crowd than ever – from insurance, fintech, and broader financial services sectors – all keen to explore tech that can sharpen operations, keep them compliant, and help build stronger client experiences.
With rising regulatory pressure and unpredictable market shifts, these sectors are actively seeking scalable, future-ready finance systems. Their growing presence at events like Accountex shows just how vital tech has become in driving strategic growth.
Here are a few key reflections from our time at the event:
Finance is becoming more strategic: Finance teams are stepping into more forward-thinking roles – and the tech is being designed to support that evolution.
Data is powerful – but only if it’s clean and connected: Many sessions reinforced the need for a single version of the truth across systems.
End-user experience matters: Whether it’s cleaner interfaces or faster onboarding, vendors are investing more in usability and engagement.
Sustainability is edging in: ESG wasn’t the headline topic, but it’s clear that impact reporting and sustainability metrics are becoming a more embedded part of financial operations.
Accountex 2025 served as a great reminder of how fast finance tech is moving – and how much opportunity there is for businesses ready to embrace change.
For us at Mysoft, it was a brilliant chance to connect, learn, and re-energise our mission: to deliver finance systems that don’t just meet today’s needs but are built to evolve with the future of finance.
Over the Christmas period, the Mysoft team came together to raise money for two incredible charities: AgeUK and Save The Children. To celebrate the festive spirit, Mysoft hosted a raffle which included some amazing prizes and gifts, which were perfectly suited for the holiday season. The total amount raised by the employees was matched by Mysoft. To amplify the impact even further, Sage Foundation contributed a considerable amount, making a significant difference to both of the chosen charities.
Age UK is a leading charity dedicated to supporting older people. Its mission is to help everyone make the most of later life, providing practical support, advice, and services to improve well-being, combat loneliness and ensure dignity for older individuals. The work and support provided by Age UK helped reach over 8.5 million people last year, and what they do means so much to many families and individuals throughout the year
Save The Children is a global organisation dedicated to improving the lives of children through better access to education, healthcare and emergency aid. They operate in over 100 countries, advocating for children’s rights and providing critical support in natural disasters and conflicts. Save the Children has helped over 47 million children worldwide, and believes that every child deserves the chance to have the future they deserve
Mysoft is delighted to announce that, with the support of our employees and the company, we raised an amazing £1,800 for the two chosen charities. In addition, as previously mentioned, the Sage Foundation generously contributed a wonderful £1,500, bringing the overall total to £3,300. We would like to extend our heartfelt thanks to all employees and Sage who contributed to this incredible achievement and hope you all had a wonderful Christmas and New Year.
Raises £3300 For AgeUK and Save The Children
Exciting Changes Ahead at Mysoft. Meet Our New Board of Directors: Mysoft, Sage’s most trusted business & tech partner, is proud to announce the restructuring of our director team. These changes are a big step forward, establishing our growing network of customers and partners and setting us up for even more success in 2025 and years to come.
Mysoft takes pride in its unmatched knowledge and expertise in the industry, recognising the importance of celebrating in-house success and fostering the growth of our people. We are committed to nurturing our expertise further, confident that the diverse insights and guidance from our board will drive a successful and positive future.
Jamie is well-regarded in the Sage community with a wealth of knowledge, experience, and expertise, and shares Mysoft’s vision and culture for excellent support for our customers and colleagues. He will be working with our CEO Chris, and Chairman Brendan, to further grow the business.
Sunita has been a vital member of the Mysoft team. Her hard work and dedication have had a pivotal role in shaping Mysoft’s future, and she always shows continued support for the business. We believe she will now have a far bigger impact on our success, as she steps into the role of Finance Director.
Steve joined Mysoft as a Support Analyst, but with a great aptitude for ERP and IT systems, he quickly progressed to Support Manager and swiftly moved into the role of Consultancy Manager. As Operations Director, Steve will oversee the delivery of our projects and support our heads of departments to provide the highest quality to our customers.
Natalie joined Mysoft back in 2006 and has worked her way through the ranks during this time. Natalie has successfully delivered over 200 projects, making her one of the most experienced specialists in the industry. With this role, Natalie now overlooks all internal operations and supports our growing team.
Our HR Department is now People and Culture, reflecting a better approach to fostering a positive work environment and staff welfare. Kim will undertake the title of Director of People and Culture, recognising the policies and ideas she has introduced to benefit Mysoft. Since joining, Kim has shared Mysoft’s vision of supporting colleagues and fostering their growth, and we are excited for her to have an even greater impact in this role.
Martin joined Mysoft as an Analyst Programmer and quickly progressed to Development Manager, where he built the most experienced Sage partner development team. In his new role, Martin will overlook all technical aspects of Mysoft.
As our Research and Development Director, Brian oversees and directs the strategy for Mysoft’s software development projects. Brian and his team help deliver additional functionality for customers on Sage X3 and Sage Intacct including our bespoke plugins. He also led the team and efforts on developing X3CloudDocs, which quickly became the highest-rated Sage X3 application and he continues to work on projects and helps develop and improve X3CloudDocs.
Our new director’s team consists of seven people, with a balanced gender representation of 43% women, which reflects our commitment and importance to inclusivity here at Mysoft. Together the board brings over 100 years of combined experience with Sage and will help guide Mysoft’s future in the right direction.
With this talented team helping to guide our departments within the company, we believe that this will help shape and guide Mysoft to a brighter and better future, and we are looking forward to the opportunities and achievements future years will bring.
Mysoft, one of the UK’s most trusted providers of ERP & Finance solutions, is proud to announce the launch of its new business unit dedicated to Sage Intacct – the leading multi-entity cloud finance solution from Sage. This offering is specifically designed to support compliance-driven organisations operating in highly regulated sectors, including financial services, legal services, not-for-profit (NFP), and technology, among others.
With a deep understanding of the complexities faced by businesses with stringent compliance requirements, Mysoft brings unrivalled industry expertise in delivering solutions to meet the high standards of accuracy, transparency, and security demanded by these sectors. By partnering with Sage, on Sage Intacct, Mysoft is expanding its portfolio to empower UK-based businesses; particularly those headquartered in London and the South of England, to transform their financial operations.
Sage Intacct offers a powerful cloud-based finance solution, providing real-time visibility into financial and operational data across multiple entities. Its robust compliance and audit trail features make it the ideal choice for organisations with complex regulatory requirements. Mysoft’s delivery approach ensures that clients can confidently meet compliance demands while optimising financial performance.
“Our reputation for delivering our customers with transformational systems is built on a foundation of deep industry expertise and exceptional focus.” said Jamie Watts, Mysoft Director. “With the launch of our Sage Intacct business unit, we’re committed to helping organisations streamline their financial processes, stay ahead of regulatory changes, and focus on strategic growth.”
“At Sage, we are committed to providing solutions that help businesses thrive, particularly in highly regulated sectors. Our ongoing partnership with Mysoft continues to grow, offering deep multi-dimensional insights and AI-powered automation that give businesses the agility to meet compliance requirements, drive profitability, and enhance customer satisfaction. With seamless integration into other business applications and customisable dashboards, Sage Intacct empowers organisations to make informed decisions, streamline processes, and support long-term growth,” said Paul O’Riordan, VP Medium Segment, UKI.
For over 20 years, Mysoft has been a trusted Sage partner, delivering comprehensive solutions like Sage Intacct and Sage X3 to help businesses transform their financial and operational processes. Specialising in advanced ERP capabilities, particularly with Sage X3, Mysoft supports key sectors such as finance, distribution, and manufacturing, offering tailored solutions that drive efficiency and ensure compliance across complex industries. Their deep experience ensures that customers benefit from comprehensive, customised implementations that streamline complex workflows and maintain compliance. Mysoft’s solutions, such as X3CloudDocs, also enhance Sage platforms by automating key processes, empowering businesses to optimise efficiency and drive growth.
As a leading Sage partner with years of experience delivering ERP solutions, Mysoft understands the critical importance of meeting compliance, regulatory, and reporting standards. Our team’s rigorous approach to implementation and support ensures that our clients in financial services, legal, Not-For-Profit (NFP), and technology sectors benefit from best-in-class solutions tailored to their specific needs.
From initial scoping to final delivery, Mysoft adheres to the highest standards, ensuring projects are delivered on time, within budget, and with a focus on long-term client success. Our deep knowledge of UK compliance requirements, coupled with Sage Intacct’s powerful financial tools, allows businesses to not only maintain compliance but also drive efficiency and profitability.
To mark the launch of this new offering, Mysoft is hosting an exclusive Coffee Break Session, where we will introduce our Sage Intacct delivery package tailored specifically for compliance-focused businesses. Attendees will learn how our solutions help streamline operations, improve compliance, and accelerate growth. Register now to reserve your place and discover why Mysoft is the partner of choice for leading organisations.
Sign Up To Attend
Mysoft is the leading provider of ERP and cloud-based financial solutions in the UK, specialising in Sage X3 and Sage Intacct. With a reputation for delivering high-quality, compliant solutions to industries such as financial services, legal, and not-for-profit, Mysoft is committed to driving business efficiency and growth for organisations with complex regulatory requirements.
Mysoft is proud to announce that we have won the Tungsten Automation Growth Master award for our outstanding work on X3CloudDocs. We would like to take this opportunity to thank the entire team at Mysoft and X3CloudDocs, without whom this achievement would not have been possible, and Tungsten Automation for their ongoing support and recognition.
Mysoft launched X3CloudDocs in 2020 to deliver immediate value to Finance departments globally through digital transformation and automation. X3CloudDocs is dedicated to saving time and money, allowing Finance employees to focus on the things that matter most. And most importantly, let robots do robot work!
In the first instance, X3CloudDocs automated the accounts payable invoice process through a dedicated workflow. The financial record of the invoice is automatically created in Sage X3, with the original document securely stored in the Cloud. Unlike a manual process, X3CloudDocs provides full control, auditability and traceability. This digital transformation for your finance department provides instant cost savings and rapid ROI.
Since then, X3CloudDocs has grown as a solution to include Outbound Document Automation and Workflow Automation, and we are proud to announce that there will be two new modules which will be announced in Q2 2024 and the end of 2024. Today, X3CloudDocs is listed on Sage X3 marketplace as the top plugin.
For more information on X3CloudDocs visit our dedicated solution page using the button below.
Mysoft is delighted to announce its strategic expansion into North America.
In line with our ongoing plan to expand and support our growing customer base of both Sage X3 and X3CloudDocs sites, Mysoft has extended our Sage Partnership outside of the UK.
Our Managing Director, Mr. Chris Schafer commented: “We are thrilled to be both a UK and North American Sage Partner. This will allow us to provide an even better service to our global customers and deepen our relationship with Sage”
Mysoft is the first Sage X3 UK partner, with over 450 years of collective experience. We have the largest Sage X3 dedicated team with over 50 members of staff. We live and breathe Sage X3.
Mysoft recognises that every business is unique and distinct, we tailor solutions to meet the specific needs of our clients. Our Brand is synonymous with excellence, from initial scoping and implementation to ongoing development and support. Our team serves as a trustworthy companion on your ERP journey, ensuring a safe and reliable experience.
As your strategic partner, we are committed to elevating your company’s efficiency and agility to the highest levels possible. Drawing upon our extensive and diverse experience in ERP, we unlock the full potential of your business, helping you navigate and excel in today’s competitive landscape.
Since launching our North American arm, we are also thrilled to unveil that we have reached the exciting milestone of onboarding our first Canadian-headquartered Sage X3 customer. This marks the start of officially expanding our global reach into the North American territory.
As part of Mysoft’s TREE initiative, we want to explore ways of tackling climate change and planting trees was an obvious positive action we could undertake. Beyond helping to absorb CO2 from the atmosphere over their lifetime, trees have other environmental benefits, such as helping to restore biodiversity and ecosystems that have been damaged by humans, as well as reducing soil erosion & degradation.
As a Sage Business Partner, we wanted to do more than just commit to planting a limited number of trees in an ad hoc fashion. Instead, Mysoft wanted to integrate tree planting right into Sage X3, allowing our successes as a business to instantly translate into successes for the environment.
Upon starting this project, our team was very aware that the tree-planting industry has been tainted with multiple examples of greenwashing. With that in mind, we started our evaluation of tree planting API providers with a set of criteria in mind. We discovered quickly that there are many options available, and through a narrowing process we ended up shortlisting three for comparison: More:Trees, Digital Humani and The Good API.
For comparing these different options, we established a few important criteria:
Based on these criteria, Digital Humani stood out as the strongest contender.
Additionally, they have some other benefits outside of our criteria such as being able to get certificates for trees planted if the project partner is OneTreePlanted, and they are a registered charity in Canada.
Having decided on the API provider we began to familiarise ourselves with their API, running tests of tree planting manually to ensure we understood the technology and process using the sandbox. Once we were satisfied that the API would be appropriate for our use case we began the process of creating the Sage X3 integration.
After discussions with the internal team at Mysoft, we decided it was best to calculate the number of trees to be planted based on what was invoiced, so when we succeed as a company the environment succeeds too. For invoices, we came up with three different options for the criteria – total invoice value, quantity of certain products, and value of certain products. We also decided to include formula fields to give us more flexibility on what triggers the tree planting. We already, at this stage, had it in mind that other Sage X3 users might be interested in this API; so we specified it with the flexibility for both Mysoft and the potential other businesses. Once this decision was taken, we set to work on the development tasks to make it happen.
The goal was to amend as little of standard X3 as possible to help keep the integration simple – making it easy to roll out and support.
At the end of Phase 1, our solution has 4 new Sage X3 functions: Projects, Campaigns, Campaign Groups, and Process Tree Planting:
Digital Humani Project imported into Sage X3
Projects
Projects is a simple table view that imports all the tree-planting projects currently available via Digital Humani from the list of providers; the projects are tied to a planting partner and a location round the globe – giving people the choice of where to plant and with whom.
Tree Planting Campaigns & Groups
Tree planting campaigns
The campaign screen includes all the criteria for planting 1 tree. We can set the sales-to-planting ratio here, for example, 0.1 of a quantity will plant 10 trees for every 1 unit.
All campaigns are tied to a planting project with Digital Humani.
Campaigns are organised into Campaign Groups which are applied to the customer.
Tree Planting Triggers
Tree planting requests are generated when a new sales invoice has been created where the customer has a campaign group defined. The number of trees to plant gets updated if the invoice is modified up until the invoice is posted.
Manually process tree planting requests
Process Tree Planting Requests
Finally, we have to plant the trees. For this, we use our Press Tree Planting function. This is a simple tick box with an ‘OK’ button to process all outstanding tree-planting requests.
Typically, this will run on the X3 Batch Server (Scheduler) and will not need to be run manually but is useful to have the option to run it manually from the menu. We created a Batch Task that processes all planting requests at the end of the day.
The dashboard created by Digital Humani is a great place to view all the planting done so far. In this example, you can see two days where we pushed a bulk set of manual plant requests.
Having built the integration, and proven that it works, we have begun to appreciate the potential for this solution. There are approximately 7,000 Sage X3 sites around the world today; if one in ten sites installed this and set the API up, we would have added another 700 companies to the tree planting project. If each of these planted 1,000 trees per year, we could plant 700,000 trees per year via Sage X3! The potential for this solution to scale and affect meaningful change in the world is startling.
If you use a Sage X3 and are interested in using our Tree-API, please get in touch and we will gladly make it available to you.
Mysoft looks forward to growing together with you!
We were fortunate to have the opportunity to conduct an interview with Rob Sinfield, Global VP and Head of Product Sage X3 at Sage, around the topic of ESG and sustainability.
During the interview, Rob went into depth on some key information around the circular economy, and how Sage’s vision aligns to this. We discussed general sustainability within the manufacturing industry and touched on the growing trends towards carbon accounting which Sage has invested in via Sage Earth. Rob also offered some practical advice and insights for SMB’s, setting out on their sustainability journey.
Sustainability is increasingly becoming a non-negotiable for modern manufacturers and distributors, with an increasing recognition of environmental drivers alongside business goals. Whilst profits and productivity remain front of mind, energy efficiency and environmental preservation are also pivotal motivations driving the adoption of sustainability strategies in this industry. Our report “The State of the Circular Economy” reveals concerns stemming from inaction, such as damaged brand perceptions (46%) and diminished long-term profitability (46%), are further emphasising the necessity for investment in these areas.
Moreover, the report underscores the industry’s growing attention to the Circular Economy (CE) and its associated benefits. The report highlights the crucial role of new technologies and innovations (72%) in facilitating the adoption of circular economy and sustainability strategies.
Real benefits are already helping manufacturers implement sustainable business practices today. However, the need to navigate a turbulent external market with its own immediate challenges of rising costs (72%), supply chain disruptions (71%), skills shortages (71%) and changing customer demands (68%), is consuming valuable resources that leaders could otherwise invest in future-proofing their business.
The circular economy concept is helping organisations understand the benefits of minimising waste and maximising the reusing, recycling, and repurposing of materials. Sustainable business practices are now a critical concern for customers, employees, shareholders, and supply chain partners who want to take responsibility and action around sustainability. Businesses that can demonstrate that they are more sustainable are able to attract talent, drive brand differentiation and increase profits over time. That is why it is important software businesses like Sage to ensure we are addressing our environmental and social impact, and helping our customers to do the same.
For our customers, the first step to implementing a sustainability strategy is understanding what data you need visibility of to measure your businesses environmental footprint. With greater data insights at their fingertips, organisations can identify the ways that technology can help.
Recent data from our SME Climate Impact Report found that 44% of the UK’s business greenhouse gas emissions come from SMBs. The report also found that while most of these businesses want to be greener, 90% of them face barriers on their path to net-zero, which include difficulty finding the right tools to help them measure and reduce their impact.
This is where the Sage Network becomes critical to creating net-zero societies.
In short, no. Sustainability cuts across multiple industries presenting challenges and opportunities to all businesses. However, the manufacturing industry has it within their gift to shift the needle significantly.
With the acquisition of Sage Earth, our aim is to democratise climate knowledge and decision-making so that SMBs can assess their environmental impact and act in the same way that only big corporations can afford to right now.
Helping SMBs on their journey to net-zero is a big part of our sustainability ambition – we see our connection with millions of businesses across the world as an opportunity for us to affect change across our ecosystem of customers, suppliers, and partners. There are a number of ways in which we have started to work towards this ambition – from championing SMBs’ sustainability-related needs to governments, to providing them with guidance needed to be more sustainable through our educational Masterclass series.
We also have solutions that can help businesses be more sustainable. For example, Sage Earth allows SMBs to monitor their carbon emissions, and thus, over time, reduce them. In addition, the Sage X3 Preventive Maintenance module allows businesses to regularly service and maintain their production lines reducing the impact on energy efficiency, damaged products requiring rework that further contribute to energy consumption, waste etc.
First, start measuring. This is the obvious one – you can’t manage what you can’t measure. Tools like Sage Earth are helpful in providing a starting point for businesses wanting to build more awareness about their carbon emissions. Define the data points that are important in helping your business to better understand opportunities to improve processes.
Second, start small. A lot of businesses become paralysed by the number and scale of potential changes they can make to become greener, and that’s understandable, given the amount of information out there on the topic. But my recommendation would be to start small – it could be as simple as switching to a more sustainable source of energy or switching to a sustainable supplier of office materials – and build on that.
Third, go beyond your business. The path to net-zero starts within your four walls but goes beyond. Make sure your suppliers and partners are using sustainable business practices and if you’re not sure, ask – at the very least, you’ll start a conversation that will benefit everyone.
Sage is evolving its Sustainability and Society strategy – putting our technology and expertise at the service of the planet and society. To do this, we are building trusted and inclusive digital solutions and provide SMBs with the tools they need to decarbonise.
For further reference please visit Sage’s FY22 Sustainability & Society Report available here.
Meet the Mysoft TREE Initiative Team, Taking Responsibility for the Earth & the Environment, the passionate group of individuals committed to making a positive impact on our planet and integrating sustainable practices into the world of ERP.
With environmental challenges becoming more pressing than ever, it is imperative for organisations to actively address sustainability. At Mysoft, we firmly believe that sustainability is not just an option but a responsibility. Our team is all about fostering meaningful discussions, driving change, and championing eco-friendly initiatives within the ERP industry.
What can you expect from the Mysoft TREE Initiative Team?
1. Insightful Conversations: We will be facilitating thought-provoking discussions around sustainability and its crucial role in ERP. From highlighting best practices to sharing innovative solutions, we aim to inspire and educate our network on how to create a greener, more sustainable future.
2. Collaboration and Partnerships: We understand that addressing global environmental challenges requires collective efforts. Mysoft TREE will actively seek collaborations and partnerships with like-minded organisations, industry experts, and sustainability influencers to amplify our impact and drive meaningful change.
3. Thought Leadership: As pioneers in the ERP industry, we recognize the power of thought leadership. Mysoft TREE will share valuable insights, research findings, and case studies to encourage businesses and individuals to adopt sustainable practices and leverage ERP as a tool for environmental conservation.
Join us on this transformative journey towards a greener, more sustainable future! Let’s take responsibility for Earth and the environment!
TrueCommerce is the most complete way to connect your business across the supply chain, integrating everything from EDI to digital storefronts and inventory management, revolutionising supply chain visibility and collaboration by helping organisations make the most of their electronic trading initiatives.
TrueCommerce’s digital transformation toolset is designed to help businesses increase revenues and streamline internal processes.
Instantly facilitate online orders from all your customers and maximise sales with the TrueCommerce scalable B2B eCommerce solution.
The B2B eCommerce solution can be set up without the need for hours of development and an army of internal developers. Clients simply select the relevant features and TrueCommerce configure the solution as required. This means project lead times are short and costs are low.
Interested in Seeing our B2B eCommerce Solution in Action?
RH Amar increased sales, cut costs and improved efficiency with the TrueCommerce B2B eCommerce solution integrated with Sage X3.
Tap into TrueCommerce’s Global Trading Partner Network comprising of over 180,000 connections around the world to easily onboard new EDI customers/suppliers.
Interested in Seeing Our EDI Solution in Action?
Jimmy’s Iced Coffee saves 4 hours per day with their EDI solution integrated with Sage. Read more about how they’re reinvesting resources into more strategic areas of the business whilst maintaining compliance with key customers through TrueCommerce’s integrated EDI solution.
Businesses can use an add-on to their existing EDI system to instantly provide buyers with visibility into lead times and the ability to arrange product alternatives as well as conducting post-sale self-service, such as reporting shortages and requesting returns.
Your EDI customers can easily resolve inventory disputes and arrange alternatives through an interactive email link.
Speak to your Mysoft Account Manager or contact us to discuss these services in more detail.
Businesses change and develop over time, on their own and in response to changes around them. Enabling our customers to grow and evolve their business is at the heart of what we do, but as with most businesses, we haven’t taken a “step back” for a while to look at how the world sees us.
Back in 2005, when the doors of Mysoft opened for the first time, there was no way of knowing what the future might hold. Throughout this time, we have dedicated ourselves to evolving our team and developing them to become some of the most talented and knowledgeable Sage X3 experts in the UK.
In 2018, after 13 years with our original branding, we launched our first rebrand, which symbolised our mission to help businesses grow.
At the time, we did what we thought was right to stand out from the crowd, but we’ve outgrown our old image. We’ve been learning and listening, and we recognise that as the technology landscape changes, so do our customer expectations and needs. We decided it was time for us to make a few changes of our own
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As part of our evolution, we have refreshed our brand a little. This new branding reflects our streamlined business and the flow of knowledge between us and our customers.
We have stripped things back to get to the nitty-gritty of what Mysoft is really about –simplifying business, maximising performance and driving efficiency. We want to help your business flow, enable you to take the driving seat and equip you with the tools you need to take your business to new heights.
We want to convey things efficiently, clearly, and in a way that is easy to understand, with a real focus on inclusivity and accessibility.
We have taken steps to enhance the accessibility of our website, making it even easier for our users to navigate and find the information that they require.
While the future of technology is unknown, we know that the team at Mysoft will continue to excel in their knowledge of Sage X3, as the longest-standing Sage X3 Business Partner in the UK. We have dedicated the last 18 years to being ERP experts and bringing excellence to our Sage X3 projects. There is no plan on changing these priorities any time soon.
We are doubling down on our investment in Sage X3, with the ongoing development of our AP automation and Document management solution, X3CloudDocs, and continuing to grow our team.
We can’t wait to continue on this journey of evolution together with our customers.
“We have so much to be proud of; fundraising, customer success stories, as well as running our degree apprenticeship program and many more. Reaching fifty employees is of course one that resonates.
When you start a business you have ambition, aspirations, targets and dreams- but the start-up phase contains many moving parts, the scale-up phase even more. For most businesses, this is a slow and treacherous journey, building little by little, creating and then recreating each step of the way. The learning and growing never stop, the challenges change but they never go away. To watch what you have created grow makes me proud, but more importantly very proud of what our fantastic team has collectively achieved. The core Mysoft values agreed on day one remain – look after your staff and deliver happy referenceable customer sites. Long may it continue and a massive thank you to everybody at Mysoft for allowing us to have had such a productive and successful year”.
– Chris Schafer, Managing Director
In January, we launched our Apprenticeships hub on the Mysoft website, which features the stories of our apprentices Bria and Lydia. Since then, we have grown our apprentice team, working with Pareto Law and Portsmouth University to help nurture young talent in the industry.
The environment at Mysoft is one that encourages optimal potential in our staff, with fantastic opportunities to build a career and a clear learning journey. If you’re interested in embarking on an apprenticeship with the team here at Mysoft, send us an email at recruitment@mysoftx3.com.
In March, Mysoft fundraised for the Disasters Emergency Committee, who were working to meet the immediate needs of all people fleeing in Ukraine with food, water and medical assistance, protection and trauma care.
We raised £550, which could provide emergency food for 10 families for one month, and blankets for four families to keep them warm. Sage matched our final donation amount, which provided even further aid for those in need. We’re proud to have partnered with an organisation that values fundraising and feels strongly about supporting the lives of civilians across the country in intense times of conflict.
In April, we held our first in-person customer event in almost three years, welcoming our customers and partners to G-Live in Guildford to reconnect and share our latest news and updates.
We were joined by our partners, Prophix and ZAP, who ran roundtable sessions to showcase their solutions, as well as the team from Sage, who shared with us the latest roadmap and product updates. Eight of our fantastic Mysoft consultants ran a ‘Repair Shop’ session, to provide our customers with guidance and advice on all aspects of Sage X3 systems and business procedures.
We were also joined by the developers of X3CloudDocs, a cloud-based document management solution written by Mysoft, to share some very exciting news about their latest module release ‘Workflow’, an enhanced email and authorisation module for Sage X3.
Our customer days are an opportunity for the Mysoft customer and partner community to get together, network, catch up on the latest roadmap readout from Sage and of course, enjoy some cake!
In May, Sage launched their new branding to reflect the changing needs of its customers. The new brand represents a new way of doing business, a way which focuses on simplicity and flow with the aim to help businesses grow.
Here at Mysoft, enabling customers to grow their business has always been our key priority. That is one of the reasons why we were so excited to have been able to see the new Sage branding come to life for the very first time at the Sage Partner Summit…
In June, the Mysoft team attended the Sage Partner Summit in Dallas, Texas, to exhibit our automation solution, X3CloudDocs. As one of the most anticipated events in the Sage community, Sage brought us all together for the first in-person event in two years, to ‘Build Connect Deliver’.
We were proud to showcase X3CloudDocs as a silver sponsor at the Partner Summit, with the opportunity to connect with other partners searching for a cutting-edge automation solution that tackles common Sage X3 challenges. Over the course of the four days, partners were enlightened, inspired, and entertained, all whilst seeing the new Sage branding in action for the very first time.
Sage Summit left our team, and the rest of the community, feeling invigorated with new energy and ideas for the future!
In July, we published our success story with Radius to mark the successful ongoing relationship between our teams. Radius Payment Solutions selected Mysoft to implement Sage X3 as a replacement for Sage 200, having outgrown the system capabilities of Sage 200 and requiring a solution with maximum flexibility to support future expansion. We look forward to continuing our partnership with Radius for many more years to come!
In August, we celebrated a landmark moment as our Support Supervisor, Sean Hewson, celebrated his 10-year work anniversary at Mysoft. Sean started working with Sage X3 in 2005, and has supported Mysoft customers since 2012. We would like to thank Sean for his devoted and committed work ethic, and look forward to his continued service in the coming years!
In October, the Mysoft team were challenged with creating a pumpkin work of art! With points awarded for execution, skill and originality, our team went to town, creating some magnificent masterpieces.
In early November, the Mysoft consultants well and truly stole the show by taking over for our virtual customer day. The afternoon was focused on sessions designed to equip our customers with the latest tips, tricks and knowledge to optimise their Sage X3 solution.
We couldn’t have done it without our guests from Nectari., Gareth & Guy, and Martin from Sage who gave brilliant presentations on the latest news and updates for Sage X3 users.
At the end of November, the Sage FY22 results were published, displaying another hugely successful year for Sage and the amazing contribution of the global partner community. Mysoft is proud to have been a Sage partner for 14 years, delivering ERP systems to help businesses around the world grow and thrive.
We also observed an employee milestone by reaching fifty marvellous Mysoft employees!
We attended the Sage Kick-Off event at Twickenham Stadium, to celebrate a year of hard work and see what is in store for 2023.
At the event, it was announced that Mysoft closed the biggest Sage X3 deal of FY22 for Sage UK. What an amazing way to end the year. In true Mysoft fashion, we rang our mighty Mysoft bell to celebrate this achievement and a year of hard work from our team.
As a highly flexible solution that can see significant ROI, X3 provides benefits for businesses of all shapes and sizes. Although Sage is known for small-mid market customers, it has been great to see Enterprise customers continuing to come on board with X3.
A big congratulations to the whole Mysoft team on another fantastic year! On to 2023!
After eagerly awaiting the first opportunity to hold an in-person event after restrictions to gatherings over the last two and a half years, the time finally came for us to re-connect with our customers and partners face to face. We held the event at G-Live in Guildford and were joined by a number of people from Sage and two of our fantastic Partners, Prophix and ZAP.
The day kicked off with a brief welcome presentation from Chris Schafer, Mysoft’s Managing Director, who provided everyone with an update on all of the recent advancements and exciting changes here at Mysoft, as well as what we plan to do as a company in the near future.
Becky Smith from Sage was our first guest speaker, giving a fantastic overview of the most recent Sage roadmap. She gave a comprehensive presentation on enhancements to existing areas of the system (such as legislation frameworks), and the new “Mobile Automation” functionality in the tool today and coming down-the-road.
For our existing Sage X3 customers who are using different versions of X3, the roadmap session is always a popular and very interesting topic at our customer days. Becky showed not only the specific functional changes, but also the longer-term strategic roadmap. Becky also emphasised how important it is for Sage to listen to customers and partners to optimise a solution that directly meets the needs of product-centric businesses.
We had the opportunity to collect feedback from our guests after our previous customer day, which helped us to determine which components of the day were the most valuable to them. As a result, the day was divided into five ’roundtable’ sessions, each with its own topic. Our guests had the option to choose whichever sessions were of most interest to them prior to the event, allowing us to create their own personalised agendas for the day.
The sessions were as follows:
We were thrilled to be joined by Tariq Hara from Sage, who ran a roundtable session on Sage X3 in the Cloud. Tariq covered the benefits of hosting Sage X3 in the cloud, the potential risks of not using a cloud environment and how Sage can help with the process of moving to the cloud. There was a lot of interest in this, and lively discussion from traditional on-premise, privately-hosted, and cloud-native customers alike.
Kasper Abild, Bruce French and Antony Haslett joined us from Prophix, to run a roundtable session around their latest campaign ‘Let Go Of The Retro’. Prophix helps businesses take their budgeting, forecasting and business planning to the next level with Corporate Performance Management for Sage X3. Discussions and light demos took place, with a lot of common ground between customers looking at CPM in-light of the changes over the last 2 years and the economic uncertainty ahead.
Rohit Kanwara and Harry Singh from ZAP ran a roundtable session on data management and analysis. Not all businesses view reporting, business intelligence and data in the same way; and the key take away from this session was probably that it’s a journey – one that never stops, reiterating and recycling best practice as the business (and business environment) changes.
8 of our fantastic Mysoft consultants ran a ‘Repair Shop’ session, to provide our customers with guidance and advice on all aspects of Sage X3 systems and business procedures. This table (as would be expected with 8 consultants) roamed from Making Tax Digital (MTD) to warehouse management to sales forecasting; with plenty of ground covered it highlighted the strength of the X3 toolset to address so many business needs.
Our Sales & Marketing Director, Jamie Watts, also ran a session highlighting the services that Mysoft offer, to encourage our customers to optimise the use of Sage X3 within their businesses, with the help of our very own experts here at Mysoft. This roundtable focused on the real-world experiences of how our customers are using our services today and how other customers can do the same (systems audits, performance tuning, regular structured consultancy, etc.).
We were also joined by the developers of X3CloudDocs, a cloud-based document management solution, to share some very exciting news about their latest module release ‘Workflow’. X3CloudDocs Workflow is an enhanced email and authorisation module for Sage X3 standard workflow and batch tasks.
Naturally, the day wouldn’t be complete without a bit of cake and some goodies for everyone to take home.
Our customer days are an opportunity for the Mysoft customer community to get together and network, catch up on the latest roadmap readout from Sage and to see what some of the Sage ecosystem of software can offer.
We couldn’t have done it without our incredible partners, so a huge thank you to ZAP and Prophix for joining us and running such informative roundtable sessions.
Last but not least, thank you to our customer Trafalgar Entertainment for providing us with a lovely venue for the day – G-Live’s Glass Room provided a light and vibrant atmosphere for our guests to meet and renew old acquaintances.
If you attended the event and have any feedback for the day, please send an email to info@mysoftx3.com.
We can’t wait to do it again soon, so keep an eye out for news of our next customer day which will be held virtually. (don’t worry, we’re planning the next in-person one too!)
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They have played a fundamental role in building the team here at Mysoft, with some of our most senior members of the team joining us from recruitment with Pareto Law.
Chris Schafer, our Managing Director, has had a dialogue with Pareto Law for the past five years. We spoke with him about his decision to use an agency like Pareto Law and why it’s important to Mysoft to recruit apprentices and graduates.
Two of our previous recruits had been through the Pareto process (Jamie, our Sales and Marketing Director, and Emma, one of our Account Managers) at the inception of their careers. The quality of these recruits encouraged me to explore Pareto in more detail.
Pareto have a very professional approach. Their model is tried and tested and if you, as the client, have the right infrastructure to support the candidates it makes a lot of sense. One of the major challenges when scaling your business is recruitment, not just finding individuals but having a strategic people plan. You cannot simply employ more and more expensive, seasoned professionals. You have to also have a nursery system to feed junior staff at the beginning of their career journey. This is essentially what Pareto offer.
We had a series of initial discussions with consultants at Pareto about the various options they provide. The apprentice option was explained well by Preto and fitted our requirements for bright, young human beings who are hungry for a challenge.
It was efficient, they responded quickly and found a small number of good candidates. The real benefit for the client is pre-screening, which takes much of the hard work out of the recruitment process.
Nurturing young talent is very important to Mysoft, bringing on graduates/apprentices gives us the opportunity to take just the raw ingredients and then provide the training and framework for individuals to flourish and grow. Every business needs young, fresh talent – it forms a critical part of the workforce. Also, the government currently provide some excellent financial incentives to businesses like Mysoft take on apprentices. The candidates also get the benefit of the apprenticeship training.
Check out the Government Apprenticeship website for more information.
Meet our current Project Management apprentices from Portsmouth University, Bria and Lydia, and find out more about their journey as apprentices at Mysoft.
“Our mission is to empower people and businesses worldwide to unleash their potential.”
Pareto Team, Pareto Law
Having had around 17 years’ experience working at Sage, and five years’ experience with Sage X3, he has been an extremely valuable addition to our team.
“I spent almost 17 years working at Sage starting my journey, as many do, in Sage 50 support way back in 2003. This experience provided a good foundation for me to begin to understand how businesses work and start to develop key skills like troubleshooting, thinking laterally, structured analysis, communicating precisely and clearly etc. This was the early 2000s, so we couldn’t simply run a remote session to see a problem like we would today. It took methodical, clear questioning to resolve an issue, which was a really good learning experience.”
“However, very few people want to spend their entire career delivering telephone-based support and I was always keen to progress onto more complex software solutions, so when my wife and I moved London, I transferred to the Sage office near Reading and into the world of enterprise level software working with Line 500 and Sage 1000.”
“I spent 10 years working with these products in various roles, after a few years in support I moved to R&D to be a Business Analyst (Product Owner would probably be a better term), where I learnt more about scoping and delivering projects, developing requirements and producing quality documentation. My final role was as Product Manager for Sage 1000 which provided different challenges from managing team expectations, communicating at a high level with customers and partners (sometimes delivering difficult messages), and becoming far more involved in commercial and strategic decisions.”
“I transitioned to Sage X3 in March 2016 so I’ve been learning the system for roughly 5 and a half years. I still learn something new most weeks…”
“We had an ‘off-track’ project with a customer where, for various reasons, the project ended up being below the standard we would’ve liked with strained customer relations and a tight go-live deadline. Working closely with an excellent Project Manager, we were able to ‘reset’ the project, by getting back to the fundamentals of prioritising key tasks and agreeing a sensible scope, building trust with the customer and improving the quality of the solution. Rescue projects can be quite satisfying in the end.”
“I see Sage X3 as a toolkit or a functional framework. So, although it can work out of the box and be standardised, it has amazing flexibility, and once one understands the concepts and how the configuration can be manipulated, it becomes a powerful beast (but also much less scary).”
“Typically, I’m booked to work with a customers 3 to 4 days each week, that could be for anything from scoping the introduction of a new piece of functionality or configuring the system to an agreed scope, to designing a new SEI data model for reporting or helping load data into the system, it’s very varied.”
“Over the past year I’ve spent a lot of time working with customers to ensure their systems are setup correctly for VAT and that they’re utilising the many Sage X3 functional enhancements, delivered to ensure compliance with Making Tax Digital. Additionally, as many of our customers import from and export to the EU, post-Brexit, I’ve become a lot more familiar than I ever expected to with EORI codes, Incoterms, Postponed VAT accounting, deferred tax, the CHIEF service etc…”
“I was aware of the Mysoft back story, of being early adopters of Sage X3 in the UK, and knowing that they had the expertise that went along with that experience, so they were always one of the first Sage resellers that came to mind when thinking where my future lay. Once I had an initial conversation with the Consultancy team manager, Steve Higgins, it was clear that were also aligned culturally around an ethos of collaboration, knowledge sharing and looking out for one another. Additionally, although we all work hard, we retain a good work life balance that allows each of us the space and flexibility we need to deliver quality work.”
“My wife and I had our first child (a boy) last year so we decided to return to our native north east and having recently made the move there hasn’t been a lot of time for my normal hobbies and activities.”
“I’m a keen cyclist so I’m eventually looking forward to rediscovering the Northumberland countryside on two wheels. Whilst living in London my wife I enjoyed paddle-boarding on the Thames and we’re hoping to buy a house by the sea so we can continue to enjoy that pastime. We will need to invest in some quality neoprene wetsuits to cope with the different climate and water conditions!”
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Our office Manager, Ellie Wrenn, spent some time putting together a ‘Halloween Howler’ competition for the whole team at Mysoft, in order to raise funds for our chosen charity, the Huni Kuin Project.
In Ellie’s words: “It’s about time we had a little bit of healthy competition in the office!”.
The team were given three options:
1. Pumpkin Carving: simply carve a pumpkin and send a photo of the completed specimen. Scoring will be based on originality, execution and skill level.
2. Pumpkin Bake Off: using the pulp you extract from your pumpkin, create an edible dish and give it a ghoulish name. Scoring will be based on originality, fun factor and name.
3. Judging: if you’re neither artistic or good in the kitchen, join the fun by judging!
Take a look at some of our talented team’s pumpkins below:
Here are the bakes:
(From left to right- Satan’s Suppurating Sepsis Seeds, salted caramel toasted pumpkin seed brittle. ChoccaHorror, a chocolate pumpkin cake and last but not least, a roasted pumpkin and chickpea curry surprise).
The Huni Kuin are one of several indigenous tribes trying to save the Amazon, but also their own existence in the face of persecution. They have, in recent years, started to connect with the west for help to reach out, but also for sharing their own ancient knowledge about the healing power of plants and social cohesion.
The project is dedicated to protecting 16,000 hectares of forest in Jordão, Brazil, by enabling the Huni Kuin tribe to buy the land and establish a protected home for both themselves and other uncontacted groups.
“Unfortunately, the history of the Huni Kuin is marked by great suffering, which begins with the first contact with Western civilization about a century ago and continues to this day: at that time, they suffered forced labour, displacement and genocide. Today, it is mainly racism, poverty and human greed that threaten their lives and destroy their habitat. More and more pieces of forest are becoming victims of fire or are being cut down to make room for cattle and soy plantations.”
“One solution to save themselves and the forest is to acquire their own land. This is unusual, because indigenous peoples do not normally have private land ownership. The Huni Kuin do: they are one of the first indigenous Amazon peoples to have already purchased their own land. The Huni Kuin want to continue with this. By acquiring it, they are strengthening the association of indigenous territories that exist in the region.”
We are thrilled to announce that the team were able to raise £120.00 for the project.
To find out what it’s really like to be an apprentice at Mysoft, we asked Bria and Lydia for their own thoughts:
B: I wanted to be able to learn and start my career at the same time to boost my career progression. I am also a practical and visual learner, and I wanted to be able to apply my knowledge directly from the degree to real work situations.
L: I was looking specifically for a job that involved a certain level of training and development as I value the opportunity for further learning to increase my skills and confidence. Being able to apply the learning in-situ really aids my understanding of the theory.
B: Really good. I’ve had a great support system from the start which has enabled me to understand the ins and outs of project management. I’ve been able to gain an understanding of Mysoft activities, to the point where I can suggest improvements to processes. I’ve been given the responsibility of my own projects, and had support all the way through.
L: From day one, Mysoft have been very welcoming and supportive. I have been made to feel that my contribution is valued and appreciated.
B: Starting my first project.
L: Joining a new team and learning from their experience.
B: Completing my first university written assignment.
L: Completing university group assignments virtually due to lockdown.
B: Look into how you learn best and what is right for you. The apprenticeship has been a great start to accelerating my career and gives you the opportunity to learn from industry professionals whilst gaining a qualification. The apprenticeship route is not the easiest route, as it’s a dedication of time and commitment, but the benefits of putting hard work in are absolutely worth it.
L: The apprenticeship will often include assignments and coursework so be prepared to dedicate extra time to ensure that these are produced to the very best of your ability. These will aid your development towards your final goal.
Find out more about apprenticeships with Mysoft here.
Sage Marketplace enables businesses to customise their Sage experience with cloud-based Apps that work perfectly with existing solutions from day one. Sage Marketplace was launched in February 2020 and is now home to a curated selection of Independent Software Vendors (ISVs) showcasing popular Apps that link to Sage Business Cloud solutions.
As the developer and parent company to X3CloudDocs, Mysoft is delighted to be entering this ecosystem to sit alongside some of our own industry-leading partners such as Sage Data & Analytics and Prophix. This development allows millions of Sage users to access X3CloudDocs and the efficiency benefits it has to offer. It has the capability to transform Finance teams globally across the Sage X3 landscape.
A simple implementation gives a Finance Departments the ability to automate their Accounts Payable (AP) invoice process, reducing manual entry by up to 90%. The intelligent technology allows businesses to experience exponential time and cost savings through automation. User manuals and installation details provided upon purchase give users the ability to self-serve which illustrates its easy-to-use functionality.
Find out more about X3CloudDocs here.
Brian Martin, X3CloudDocs’ Product Author, said “Joining Sage Marketplace with a Sage X3-focussed product that concentrates on digital efficiency and automation is something we have always wanted to achieve. Partnering with Sage adds to our credibility and gives Sage X3 users confidence in us as a business. This opportunity opens up access to an ecosystem that will help our business grow.”
Having been a trusted Sage partner for over 15 years, Mysoft were able to expedite the process of joining Sage Marketplace. In fact, Mysoft is the first UK Sage X3 partner to bring a Sage X3 specific App to the platform. Mysoft’s 250 cumulative years of experience has enabled X3CloudDocs to pass rigorous technical, functional and security testing. It’s a major achievement and not one that Sage award easily.
The Mysoft team are proud to reach this fantastic milestone and look forward to further developing the capabilities of X3CloudDocs.
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The combination of economic constraints imposed by COVID and the lack of clarity around BREXIT stifled many businesses in 2020, while also creating vast opportunity for growth, consolidation and transformation in the 2021. We noted a significant shift from physical retail to online retail as a result of ‘lockdowns’, remote working driving automation and collaboration, the pace of business increased with 24/7 emails and ‘Just in Time’ operations becoming more prevalent. 2021 will, hopefully, provide a far more stable base for businesses looking to improve processes, grow and become leaner – and Mysoft looks forward to joining our customers on their journeys. There is no immediate respite from the physical limitations on the COVID lockdowns, but most businesses have now successfully achieved a transition to hybrid-remote working; the year ahead will allow this switch to begin to transform wider business practices too.
The 1st Jan 2021 appeared with a whisper, BREXIT seeming to have had little significant impact immediately despite many concerns. Mysoft customers have started to get in touch, now there is a clearer set of changes for businesses, to configure their Sage X3 systems to meet the requirements they have identified. As every business is different Mysoft cannot be experts in what BREXIT means for your business, but we are experts making ERP systems reflect business need and will be very happy to assist in helping you bring your X3 system in line with the new guidelines.
For those businesses not yet sure of what you need to do there is lots of information available from the Government and the likes of Sage:
Once you understand what BREXIT means for your business Mysoft can help you to configure the system to be compatible with these new requirements. Just get in touch!
2021 will be the Year of the Ox; we are expecting a bullish year ahead with growth, investment, and confidence in the wake of the more turbulent months recently past. We will continue to support our customers in moving their operations to remote, or hybrid-remote, with the operational benefits of a disparate workforce. Mysoft will be focusing on Digital Transformation in all aspects of business, from automating finance to supply-chain enhancements to cloud computing, and we are excited to be sharing the next year with you.
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Mysoft is very pleased to announce that Marc Dennis has joined the development team, bringing with him years of far-reaching Sage X3 experience.
Marc began working with X3 back when it was still owned by Adonix and has played a vital role in introducing Sage X3 to the wider world.
Marc’s career has always been heavily focussed on software development, making him a very valued and experienced member of the Mysoft team.
Marc has been heavily involved with the development of X3 since 2001, before it was taken over by Sage in 2005. During the early years he also worked closely with Chris Schafer, Brendan Kirby, and David Frith, among other Sage X3 legends.
Marc specialises in bespoke development of Sage X3. He is also a bit of a whizz in the training of web services and development arts. A key part of Marc’s Sage X3 career has been focussed on educating the surrounding Sage environment, as well as providing a helping hand on international Sage X3 projects. His work with Sage X3 has taken him all over the world including France, Germany, Poland, Russia, South Africa, and of course, the UK.
We asked Marc what he liked most about Sage X3 as a solution: “X3 is a complex and, in turn, very flexible solution in what it can do. By and large, Sage X3 can cope with almost every situation a customer is likely to come across.”
A highlight for Marc has been his ability to help people from around the globe in the Sage X3 technical environment. Over the years he has passed on his knowledge, helping to achieve the impressive Sage X3 solution we know today.
In previous roles and projects, Marc has worked closely with many of the Mysoft team members. In the past, David Frith and Marc have capitalised on their extensive Sage X3 knowledge, bounced ideas off one another, and created the perfect solution for a number of customers.
Marc comments, “Having worked with a large number of the team, I know the background of the company and I feel that the ethos of Mysoft fits well with my own.”
When Marc isn’t hard at work, he can be found volunteering at the Mid Hants Railway helping to maintain and install the signalling for a fleet of steam locomotives. The railway runs the full 10 miles between the market towns of Alresford and Alton, preserving an important piece of 1940’s – 70’s railway heritage.
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Due to the difficulties of attaining exactly the right ingredients at the moment, this was no traditional bake off. Participants were given the theme of ‘Anything You Would Find at a Picnic’ which was considerably broader than previous bake-off themes. Being a virtual competition, entries were to be photographed and then judged on the following:
In true Mysoft spirit, the team leapt into action to produce some wonderful food. During this uncertain period, it is important that we pull together as a close network, support one another, and remember that there is always something to smile about.
In the same sentiments, and like many other businesses, we have been running a Mysoft quiz every Friday afternoon to boost morale and keep our brains active! It creates a real positive end to what is usually a busy week for all.
The virtual bake-off included some traditional entries – scotch eggs, sausage rolls and quiche…
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And some a little more unusual – pesto quinoa with a Greek salad, and a selection of ales (Not strictly baking but we allowed it for comedic value!)
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The team scored each entry and the results were in!
Rank | Name | Food |
1 | Brendan Kirby | A summer picnic comprised of homemade elderflower cordial, homemade bread, a tomato and buffalo mozzarella platter, and a red onion salad |
2 | Amy Paterson | Spiced Hummingbird Cake with zesty orange crean cheese frosting and (mostly) edible flowers for decoration |
3 | Lucy Robson (Previous Bake-Off winner) | A traditional picnic with smoked salmon, cream cheese and cucumber sandwiches; roast beef, horseradish and rocket sandwiches; a garnish of asparagus, crisps and sweeties and lashings of Prosecco! |
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2  | 3  |
It’s clear to see that all of the entries were carefully executed and all tasty in their own way. The top three were deserved winners and the Mysoft Bake-Off wooden spoon trophy will be making it’s way to Brendan when we can resume normality in the office.
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Mysoft has a diverse portfolio of customers operating in a variety of business sectors from tourism to pharmaceuticals, service to manufacturing, and as such has been exposed to the varying impacts of the pandemic. Beyond the overarching business climate and macro-economic pressures on these businesses, there are also other factor. These include how well equipped they were for working remotely (laptops, infrastructure, etc.), how their suppliers reacted and adapted (such as Mysoft), and their business flexibility to re-focus or re-establish supply chains and business operations.
Over the preceding weeks to this latest announcement, Mysoft has shifted to a complete remote delivery model. We are proving all support and services on a remote basis. We have been utilising teleconferencing technology to run workshops and scoping sessions, delivering upgrades, new projects and bespoke customisation, and providing training. There have been the self-evident challenges of body language, non-verbal communication and technology (contention, latency, etc) which all businesses and individuals have encountered over recent weeks. However, this switch has been a resounding success.
There is now an outline of a timeline for the reduction of social controls around COVID-19 which clearly shows an extended process of physical distancing between individuals. This will continue to impact businesses (like our customers) over the coming months. Which leads us to the question, “With regards to ERP systems, what can and cannot be achieved remotely?”.
In subsequent articles on this topic we will look at the adaptations to the standard process of selecting an ERP system or delivery partner in the current circumstances. We will cover the optimisation of professional service delivery and the impacts this will have on businesses as we progress out of the current phase of these control measures.
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She created a challenge in which you run 5km, donate £5 to NHS Charities Together and nominate 5 friends to do the same. In a matter of days this concept went viral. With the help of Instagram and a few famous faces the target of £5,000 was hit in just four days. The new target was bumped up to £5million!
Of course, these activities all need to be carried out whilst adhering to the Government and NHS guidelines but are easily achievable nonetheless! And there is always the option of walking the 5km, or running part of it, or even completing it inside your own home.
Marketing Assistant, Amy Paterson, challenged the whole Mysoft team to complete the 5km in any way they could in order to be a part of a fantastic cause. All proceeds that are going to NHS Charities Together will be supporting NHS workers and volunteers. The money will be:
The Mysoft team took no time getting stuck in to do their bit over the past week! There was a mixture of running, walking and cycling. Some completed it with their families and some roughed it alone in the hot sun. Not only will the donations be helping the UK’s heroes, but the positive energy brought on by exercising will help all those involved to keeping pushing through this difficult lockdown period and save lives.
| Name | Activity |
| Brendan Kirby | 5km run |
| Chris Schafer | 16.5 km family bike ride |
| Ellie Wrenn | 6.5km walk |
| Steph Wood | 5.8km run |
| Sue Symons | 5km walk with her daughter |
| Emma Weaving | 5km run |
| Amy Paterson | 5km run |
| Rosemary Weineck | 10km walk |
Steph commented saying “It is nice to be able to contribute something positive during these very disturbing times. Acknowledging that the big picture is beyond our control is frightening so I’m trying to concentrate on things I can control and exercise has become my Corona vice!”
“Improving my fitness was on my list of things to achieve this year and I’m smashing it… and saving a fortune on gym membership, who knew?!”
The view from Chris’s family bike ride
Emma echoed this sentiment, “I enjoyed the fresh air, the energy boost and endorphins that exercise brings. It felt great to get all that while also supporting such an amazing cause – thank you NHS”.
Rosemary enjoyed a beautiful sunny day and even discovered a local pond she didn’t know about!
Sue mentioned that she will be doing the same route again but with her husband in the hope of knocking some time off as daughter, Jasmine, took a leisurely pace, “We did a lovely circuit of our village from one end to the other, having to slow down every time we came to a hill – She’s only 19!”
Sue and her daughter Jasmine on their walk
As I write this article, Run for Heroes has raised an amazing £5,223,696.14 for NHS Charities Together (I’m sure this will be far more by now)! Mysoft are very proud to call themselves a part of this and everyone is incredibly grateful for all the work the NHS are carrying out during the COVID-19 pandemic.
Well done team and a huge thank you to the NHS!
With the wettest February on record, life on the streets is even more challenging. Organisations for the homeless in Reading, like Launchpad, aim to get rough sleepers of the streets during periods of below zero temperatures. They provide lifesaving shelter, hot drinks, warm clothes and hearty meals.
A very admirable team of volunteers give their time to provide the homeless with these essential supplies. Mysoft are pleased to be able to give a helping hand to a very worthy cause.
We managed to collect a very impressive mountain of Pot Noodles as well as some additional extras of biscuits, milk and sugar cubes. Everything donated will be making a difference to those who have come across some complications in life and no longer have a stable place to live. The volunteers at Launchpad run drop-in sessions where the warm food and drinks will be handed out to those who need it.
It was great see the whole team involved in contributing to the food collection that will used to support those less fortunate than us and make their lives that little bit easier.
David actually started working with what we now know as the Sage X3 team in 1998, when Adonix had purchased a manufacturing solution called Prodstar which later developed to become Sage X3.
David’s breadth of knowledge and experience of Sage X3 is unmatched. He implemented the very first UK X3 solution at a customer site in 2002 and then proceeded to travel the globe, training Sage resellers in how to use and implement the solution for their own customers. David was involved in Sage X3’s product launch in South Africa, the Middle East, Australia, Poland, Russia, and, of course, the UK.
After so many years working with the solution we asked David what he likes most about Sage X3, “definitely its flexibility. The core product is written with such huge flexibility built in that it can be tailored to any business requirement. The technology is brilliant, you are able to modify the system without affecting the core and this is why it works so well for distribution and manufacturing companies.”
It’s a huge honour for Mysoft to be able to count David as one of our team members. When asked why he decided to join the Mysoft team David commented, “Mysoft have a team of people I have known and respected for a long time, having worked with some of them on Sage X3 for over 15 years now! I look forward to joining and working within a very knowledgeable and experienced Sage X3 team.”
When David isn’t busy building a Sage X3 solution to match a business’s exact requirements… He is an avid car enthusiast, owning a 1972 Triumph Stag for which he carefully built his own new engine and is still driving today! He’s also been known to turn his mechanical hand to other vintage cars and even a vintage bus.
Mysoft’s Managing Director, Chris Schafer, collects the award from Sage MD, Sabby Gill and comedian Cally Beaton.
The first day of the Sage Partner Kick-Off FY20 rounded off with a great evening of laughter, good food, wonderful company and a successful Sage Awards Ceremony.
Four members of the Mysoft team attended the event, experiencing an insightful day of learning and networking with other fellow partners, and a breadth of Sage employees.
Jamie with Mysoft’s Sage Partner Award andthe Mysoft Marketing Team
The day consisted of an introduction from Sabby Gill, Sage MD for UK & Ireland where he spoke about the importance of a customer-first strategy. Industry experts, each bringing their own set of specialist skills, led the afternoon with a choice of sessions each tailored to different departments within a partner organisation.
The founder of Love + London, Jessica Dante, gave an enlightening presentation about ‘How to use YouTube to Grow your Business’. Her personable nature and extensive amount of industry experience made the session enjoyable to listen to and the marketing team came away with some golden nuggets of knowledge!
Nicholas Cox, the Head of Event Production for The Manufacturer, gave a talk on Sage X3 Industry Viewpoints in Manufacturing. He spoke in depth about the challenges faced by the manufacturing industry today and how technology can help to increase efficiencies, while automation and smart factory technologies will be key to increasing productivity levels. Nicholas’s widespread knowledge in the area shone through, making for a very interesting and topical presentation.
The most poignant part of the day for Mysoft happened during the Awards Ceremony. During the second half of the awards, an award for Sales Excellence Partner of the Year was announced. Unbeknown to Mysoft, they had been nominated. Could this be their moment?
“And the winner is… Mysoft Ltd!”
The Mysoft Team with their Sage Partner Award
The faces of the Mysoft team transformed into smiling shock, as they looked back and forth at one another, eyes wide. Managing Director, Chris Schafer, took to the stage on behalf of Mysoft to collect the award from Sage UK Managing Director, Sabby Gill. As always, Chris was cool, calm and collected in front of the room full of applause. The award is a great recognition of the team’s hard work over the past year and expert knowledge of Sage X3.
The team are very thankful to Sage for presenting Mysoft with the Sales Excellence Partner of the Year award. The event was not only a great way to network and learn, but also a time where Mysoft could show support for the Sage team and other partners that share the same roots and values. An all-round enjoyable and successful FY20 Kick-Off! #ThriveOn
Sage Business Cloud People was awarded Best HR Solution and Sage Business Cloud Accounting was awarded Best Accounting Solution.
Sage Business Cloud People is an end-to-end HR solution that provides human resources team visibility of their global workforce while also automating administrative tasks. TechRadar point out the broad nature of the features available such as core HR, talent management, workforce management and a self-service portal making it a versatile bit of software. TechRadar say they like the fact this piece of software uses Salesforce technology and highlight that it is an easy step up for those that have used Salesforce previously.
TechRadar’s verdict on Sage Business Cloud Accounting is that it is capable of taming the challenges of bookkeeping with a cloud-based approach. TechRadar comment on the advantages of integration with Microsoft’s Office 365 and accountant remote access. They say that they are impressed at the feature set and its capability to create sales invoice, connect to your bank, and track what you are owed. This frees small business man-hours to shift focus to making money rather than becoming snowed under with piles of unpaid invoices.
Sage X3 falls under the Sage Business Cloud umbrella as it is available on cloud-based subscription. Sage X3 will allow a company to gain an advanced business management solution, streamlined business processes and detailed insights on company wide data. The savings that are made with Sage X3 will enable business growth, allow more intelligent financial decisions and enable more time to invest in more productive activities.
The day kicked off with a really interesting presentation from our Partner, Prophix. Prophix is a budgeting and forecasting solution that works with Sage Enterprise Management to enhance its reporting and planning capabilities. James Hanson, VP Business Development at Prophix, spoke about the changing demographic of the modern day finance team and how important it is to keep up with the pace of change in the technology industry.
Find out more about Prophix.
We then welcomed Rob Sinfield, VP Sage Enterprise Management at Sage, to the stage presenting on the future business strategy for Sage Business Cloud and the new enhancements in the latest version of Sage Enterprise Management Version 12. Rob spoke about Sage’s commitment to making the cloud work for their customers by providing a variety of options for their Sage Enterprise Management deployments. Rob also emphasised their commitment to the Partner and Developer ecosystem as key to their product direction and strategy.
There was then plenty of time for lunch and networking, these events not only provide our customers with a chance to find out about new innovations in the market place but are also a great chance to chat with other Sage Enterprise Management users and system owners. Being able to talk to other users about their experiences and best practises with Sage Enterprise Management is often the key highlight for our customers, as well as the catering provided by The Elvetham…
The afternoon session began with a demo of Sage Enterprise Management Version 12 from Mysoft’s Solutions Consultant, Paul Mincer. The rest of the day was then carved out for more casual workshop sessions where attendees have the chance to move around different roundtables and ask our guests any further questions they may have. We also had a Support and Consultancy table set up so any general queries can be worked through with a Consultant and/ or a member of the Mysoft Support team.
The day was a great success with all customers that attended commenting on the real value that they took away from the event. Our next customer day will be held in November, keep an eye on the Mysoft Customer newsletter for the official announcement and sign up page, contact us now to sign up for the newsletter.
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