Sage Platinum Club Winner
20+ Years Experience
UK + North America
First UK Sage X3 Partner
Sage X3 · Sales Order*
Northgate Retail Ltd
The Advanced Telesales functionality gives Sage X3 users easy access to a wide range of additional capabilities from within Sales Order creation — without ever leaving the order screen.
Suggests products related to what the customer is buying — a memory card with a digital camera — so reps offer the right add-on without searching. Conversation stays seamless and professional, and order value rises.
On every new order from an existing customer, Sage X3 checks their order history — weekly, monthly or quarterly — and surfaces regularly ordered items they’ve left off, so nothing routine is ever missed.
Browse the full chain of supersessions and pick the version that best suits the customer, instead of defaulting to the latest. Ideal for seasonal ranges or products that update often.
When an item is out of stock, Sage X3 offers a list of available alternatives — so the customer isn’t lost to another supplier and your stock is used to its full potential.
A new tab in Sales Order Entry shows each customer’s spending pattern as a live, real-time bar chart over an adjustable timescale — spot seasonality and act on it before the market does.
Surface Credit Limit and Current Balance right on the sales order — understand a customer’s credit position before processing, prompt on overdue payments, or trigger a pro-forma process.

Monthly Spend

Product Substitutions
Our team of specialists have developed a number of ready-to-use components to maximise your value of Sage X3.